Senior Content Designer

Lancashire  ‐ Onsite
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Keywords

Description

Essential Experience:

  • Ensuring that service and information is simple and clear for its users.
  • Take complex language and processes and make them simple to understand
  • Work with people who don't understand good web usability
  • Be able to explain your decisions/edits clearly
  • Working on needs analysis - taking existing content, messaging needs, and identifying content gaps and overlaps etc.
  • Actively develop and apply content and format strategies for the service, possibly including training materials.
  • Scoping, writing, and editing content across all channels (web, mobile, offline)
  • Managing relationships with subject matter experts to make sure content is accurate and ties in with proposition.
  • Accountable for delivering content assets that are accurate, timely, high-quality (based on insight and outputs of user testing, relevant to audience, and easily understood; we do have a set of guiding principles
  • Accountable for choosing the best format for displaying information to the user - if we don't have one, we'll want you to suggest ideas or identify the gap
  • Experience of writing for the web, phone and tablet and non-digital, with proven ability of creating content that is accessible and usable
  • Proven experience in using user feedback to define/refine content
  • Proven experience of working within a web application development environment
Start date
ASAP
Duration
6 months
From
Mercator IT Solutions
Published at
31.10.2014
Project ID:
800471
Contract type
Freelance
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