Description
SWIFT Support Specialist - Dublin
System Dynamics have an urgent requirement for an Infrastructure Consultant with Alliance Access/Swiftnet/Alliance Gateway experience for our Dublin centre based client project.
Specific Skills required:
- Experience in installation & configuration of Alliance Access and Alliance Gateway including associated software/hardware components such as Alliance Workstation, Webstation, HSMs etc.
- Experience in supporting SwiftNet services including FIN, Browse & FileAct
- Experience with supporting applications running under Citrix
- Experience with security protocols supporting Swift environments
- Good understanding of Unix and comfortable with issuing unix commands
- A demonstrable working knowledge of technical environments and databases including Windows, Unix, Oracle & SQL Server
- Experience in using MQ & file transfer mechanisms for interfacing with Back Office applications from Alliance Access and Alliance Gateway; also familiar with Alliance Access printing
- Demonstrate an understanding of the processes involved in a technical support area and ideally have some experience working in such an environment
- Have good communication and organisational skills
More General
- Installation, configuration, upgrade planning and implementation of business critical systems
- Good understanding of Unix and comfortable with issuing unix commands
- A demonstrable working knowledge of technical environments and databases including Windows, Unix, Oracle & SQL Server
- Experience in using MQ & file transfer mechanisms for interfacing between applications
- Support execution of all test phases by preparing the required IT environments. Perform System and Regression testing for business critical systems.
- Release management - preparation of change records and overseeing their deployment to the live environment
- Implementation of parameter changes to the live environment
- Diagnosing problems and identifying potential solutions to production issues ensuring timely resolution of issues and provide regular updates to users
- Liaise with relevant technical teams, service delivery teams, vendors and customer representatives where necessary.
- Working with business users to agree business requirements and deliver enhancements to supported applications
- Installation, configuration, upgrade planning and implementation of business critical systems
- Support execution of all test phases by preparing the required IT environments. Perform System and Regression testing for business critical systems.
- Ensure all required technical, procedural and informational documentation is current and fit for purpose.