Description
Keywords: Hyperion, EPM, HFM, Oracle, Support, Change, London, Media
This is an excellent opportunity for a Hyperion Support manager to join a leading Telecoms company on a global project providing support to there financial reporting systems. This unique opportunity is a very high profile piece of work and will give an in-depth exposure of how a complex company currently operates and will give the individual the opportunity to transition them to best-practice for future reporting.
The role itself will cover a wide range of responsibilities and it will be necessary to provide the following:
- Manages global Incident Support resources in Amsterdam, London and Denver.
- Coordinates with the change management and the development teams on GHS related initiatives.
- Manages the allocation of global resources to ensure a high standard of knowledge and responsiveness for incident queries in accordance with our general SLA.
- Performs independent analysis of complex problems and requests; able to judge when requests are not correct and recommends adjustments.
- Assesses problem trends, identifies root causes, and uses judgement in recommending practical approaches to solve the real problem.
- Develops and implements Oracle Hyperion Enterprise Performance Management (EPM) policies and procedures in coordination with the Compliance Manager.
- Mentors team members and facilitates their development.
- Participates in, or provides support for EPM special projects as a member of a global team.
- Works with third party vendors to solve application related issues.
- Demonstrates the ability to interact with various members of management in the user community as peers with questions pertaining to EPM-related user issues.
The ideal candidate will have the following experience:
- Bachelor's degree Accounting, Finance or business systems or equivalent applicable experience.
- 7 years' experience related to Accounting, Finance or Business Systems.
- 3 years of experience managing teams and project management training and experience.
- 3 - 5 years application implementation and support experience, specifically in an Oracle EPM environment.
- Oracle HFM Administrator, Implementation, Consultant Certifications a plus
- Experience in Visual Basic for Applications and Oracle EPM. SQL knowledge also a plus.
- Strong working knowledge of basic accounting or financial principles.
- Strong English communication skills, both oral and written.
For a pro-active individual with attention to detail and a positive can-do attitude this will be a excellent opportunity to gain invaluable experience on a team where on-site training will be provided. The client is looking for people who are willing to travel in this role, including the UK, Europe and America.
This is an urgent role and interviews are taking place immediately
Apply below or to find out more about the Manager, Global EPM Technical Solution Services job contact Sam Dinsi or call quoting the reference .