Description
Senior Software/Tools Engineer - Linux, Shell, Perl, Python, VMWare, OS, ITSM, DNS is required by my client who is based in London.
Requirements
Professional Qualifications
- RHCT/RHCE or equivalent
- CCNA or equivalent desirable
- ITIL v3 Foundation desirable
Technical Expertise
- Linux configuration and administration
- Scripting (Shell/Perl/Python)
- Clustering/High Availability
- ESX/VMware
- Network configuration, IP Addressing and routing
- Network monitoring & management via SNMP
- Good knowledge of ITIL v3
- Experience of OS Management tools eg HP SA
- Experience with ITSM tools (ticketing/CMDB)
- Integration - web services, APIs
- Good knowledge of DNS
Aptitude/Disposition
- High levels of interpersonal skills.
- Innovative, creative and imaginative approach to solutions design and problem management.
- Generally adaptable approach, with ability to work under pressure.
- Willingness to accommodate a wide variety of tasks and duties, not necessarily specified in job descriptions - flexibility to work requirements.
- Self-motivated and able to work with a minimum of supervision.
- Willingness to work additional hours and adopt flexible patterns of work.
Job Purpose
- Provide support to Tools Manager in the implementation of Cloud project with a dedicated toolset.
- Contribute to design decisions around architecture underpinning device management and monitoring, authentication, DNS, ITSM ticketing, etc.
- Assist with design and build of resilience (including clustering) of management tools.
- Work on solutions to link tools using web services/API to ensure, for example, enrichment of monitoring events with CMDB data
- Work with solutions architect to ensure robust management of complex Cloud environment
- Work with network architect to build multi-site solution where toolset traffic is passed efficiently between various secure cells
- Build, test and support live implementation of toolset systems
- Provide input to decisions around functionality and resilience in conjunction with Head of Tools of Automation
- Contribute to regular architecture reviews and other meetings and provide cover for Head of Tools of Automation
Knowledge
- Technical knowledge of configuring and diagnosing network, storage and OS monitoring and management tools in an enterprise environment.
- Excellent communication skills both written and verbal with a proven record of service delivery in a demanding customer service environment.
- A passion to support the customer base, showing a demonstrable understanding of the pressures and demands of a fast-moving technical environment.
Mercator IT Solutions provides services as an agency and an employment business