Customer Service Representative

Job type:
flag_no USA
project ID:

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Proforma is a leader in the printing and promotional products industry with over 30 years of experience, and is recognized as one of the industry's top leaders. We sell business products that every company needs including promotional products, business documents, commercial print, office supply products and E-solutions.

The Customer Service Representative will be working for one of our offices located in Richmond, Virginia. The CSR will handle the general day-to-day office duties and will provide support to sales representatives, customers and vendors.

Position Responsibilities:

  • Source products to identify the ideal solution for the client's needs
  • Collaborate with vendors to establish best pricing
  • Process orders using various systems/programs
  • Manage and follow-up on orders through completion

In order to be considered for this position, applicants MUST meet the requirements listed below. Candidates without this experience will not be considered:

  • Promotional products or printing industry experience is a must
  • Excellent communication abilities, strong computer and organizational skills are essential
  • Proficient with Word, Excel and Outlook
  • Able to work in a fast paced, deadline driven environment/

Flexible hours and reduced hours are available!

Proforma Was Recently Recognized As: #1 Top Distributor by Promo Marketing magazine #2 Top Distributor by Counselor magazine #2 Top Distributor by Print+Promo magazine #2 Top Distributor by Print Solutions magazine #7 Best Place To Work by Counselor magazine

Interested candidates should send a resume with salary requirements to Jason Pindzia by email

We thank all applicants who apply, but only those candidates selected for an interview will be contacted. No phone calls from agencies will be accepted