Description
The Client
Our client is a financial services organisation looking for an Interim Payroll Project Manager to join them for a period of six months.
The Interim Assignment
The Interim Payroll Project Manager will play a key role in a project which is specifically focusing on outsourcing the payroll services. The tendering process has been completed, with the potential supplier to be decided upon within the next month. The Interim Payroll Project Manager will be required to run the delivery once the supplier has been selected and will involve providing both payroll services and the majority of the help desk services which is broken down into three tiers - tier 1 - basic self help web based enquiries, tier 2 - basic telephone enquiries and tier 3 - complaints (not to be outsourced). The successful candidate will be act as the conduit through which the transition of payroll services to the third party will occur. It will involve working closely with the third party supplier to understand the processes required for a successful transition and to ensure the transition is smooth and services to employees are not effected.
The Interim Manager
The Interim Payroll Project Manager must possess previous experience in a similar role. Financial Services experience would also be preferable but not essential.
The successful person will have the following:
* Experience of managing the transition of a payroll programme to an outsourced provider
* Experience of managing a reasonably sized outsourced payroll project
* Experience of an outsourced IT helpdesk
* Be up to date with payroll laws to provide advice around pitfalls and challenges