Mortgages Customer Manager- Banking- Barnwood, Gloucester

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Start date:
Real Staffing
Published at:
flag_no United Kingdom
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I am looking for an experienced Mortgages Customer Manager to join a top bank based in Barnwood, Gloucester. The role will require you to come on board and help them with a new project within their business. I apologise in advance if this role is not for you.

Core purpose of this role is to develop and execute mortgage retention strategy to optimise balance growth and profitability of the book. This will include taking a lead role on monitoring Mortgage repayment and cessation to ensure key commercial and financial targets are met.

Lead and own projects related to new product development and improved sales process

Understand deep customer needs at segment level and develop winning customer propositions and communications

Ensure customer proposition fit with brand values and follow the appropriate governance

Work with other teams to deliver optimal internal and external communication e.g. back book mailings, Interest only mailings, annual statements etc.

Manage the pipeline of new ideas from research to delivery, working closely with Acquisition delivery

Able to lead projects and see the delivery of it

Able to manage and develop the team they are managing

Requirements for the role:

Experience within mortgages space

Ability to understand financial information and data

Ability to manage and complete presentations to senior stakeholders

Managing relationships

Collaborative working

Planning and organising

Knowledge of products and services

Delivering results

Technical knowledge

Enhanced abilities in excel

Contract role based in Barnwood, Gloucester.


This role is one of lead requirements to fill for this project to move forward, so if you fit the criteria above and would like to know more information please send me an updated copy of your CV and I will get in touch.

Many thanks