Description
I am looking for an experienced Mortgages Customer Manager to join a top bank based in Barnwood, Gloucester. The role will require you to come on board and help them with a new project within their business. I apologise in advance if this role is not for you.Core purpose of this role is to develop and execute mortgage retention strategy to optimise balance growth and profitability of the book. This will include taking a lead role on monitoring Mortgage repayment and cessation to ensure key commercial and financial targets are met.
Lead and own projects related to new product development and improved sales process
Understand deep customer needs at segment level and develop winning customer propositions and communications
Ensure customer proposition fit with brand values and follow the appropriate governance
Work with other teams to deliver optimal internal and external communication e.g. back book mailings, Interest only mailings, annual statements etc.
Manage the pipeline of new ideas from research to delivery, working closely with Acquisition delivery
Able to lead projects and see the delivery of it
Able to manage and develop the team they are managing
Requirements for the role:
Experience within mortgages space
Ability to understand financial information and data
Ability to manage and complete presentations to senior stakeholders
Managing relationships
Collaborative working
Planning and organising
Knowledge of products and services
Delivering results
Technical knowledge
Enhanced abilities in excel
Contract role based in Barnwood, Gloucester.
This role is one of lead requirements to fill for this project to move forward, so if you fit the criteria above and would like to know more information please send me an updated copy of your CV and I will get in touch.
Many thanks