Description
My major Investment Banking client based in Camberley is currently seeking a Service Delivery Manager to join their HR Shared Service division.
Key Skills required for a Service Delivery Manager:
*Strong customer service skills
*Ability to lead and manage a large team to drive results in a high-transactional environment.
*Promote an environment of trust and flexibility with the ability to role model
*Overall knowledge and experience of providing a HR service within a Financial Services industry or equivalent
*Experience of managing a team
*Excellent communication skills and ability to liaise with stakeholders
Responsibilities of a Service Delivery Manager:
*Ensure the team operate and adhere to agreed Service Level Agreements (SLA's)
*Build relationships to connect with others across HR and the organisation
*Develop and retain strong diverse talent through coaching and motivating others to meet their goals.
*Ensure work is coordinated effectively across the team so that team goals are achieved.
*Proactively build and maintain relationships with HR partners, wider business and vendors to maximise the Human Resources Service Centre service.
If you wish to apply for the above position, please call me or email.
Please be advised if you haven't heard from us within 24 hours then unfortunately your application has not been successful on this occasion.
Adecco is an employment consultancy and operates as an equal opportunities employer.
Hy-phen Limited is acting as an Employment Business in relation to this vacancy.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.