Description
Service Desk 1st line Support, Alicante
THE ROLE
We require a 1st line support service desk technician with 3 years experience and good languages skills: English, Spanish, and: German or Italian, for our client in Alicante in an International environment on the Spanish coast with long term opportunity.
Initial contract 6 months, renewable, starting ASAP. Eight hour shifts between 7-22 hrs, paid overtime.
SKILLS
- 3 years experience 1st line support
- Good customer telephone manner
- Troubleshooting
- Remedy or similar tool
- Knowledge of ITIL
- Knowledge of ACDs
LANGUAGES
- English and Spanish (B2 of the CEF Common European Framework).
- Moreover the candidates must have German or Italian.
- French would be desirable.
Please provide a CV in Word format in English, preferably using the Europass format.
Candidates should be eligible to work in Spain, as we cannot process work permits.
Service Desk 1st line Support, Alicante