Description
SAP Infrastructure Service Delivery Manager- 6 month contract
Our client requires a SAP Infrastructure Service Delivery Manager to be based at their offices in Belgium.
Your role and responsibilities as the SAP Infrastructure Service Delivery Manager will be:
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Support the SAP Technical Manager in setting strategies for service delivery that support the strategic needs of the organization.
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Define scope of the project, deliverables and detailed planning and schedule in agreement with IT strategy and business needs.
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Ensures that regular progress reports are produced for key stakeholders in agreed formats and as required
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Coordinate the IT activities (infrastructure, development, interfaces, system design, testing, data load) related to the SAP change initiatives that will be delivered by/together with the regional Centre-of-Excellence (IT Supply); eg SAP Archiving project, SAP Data Refresh tools and coordination, SAP Technical Upgrade
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Proactively manage changes in the project scope, identify potential issues and define contingency plans and mitigations
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Oversee approved project budgets to ensure timely reporting against plan.
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Ensure smooth transition from project to service delivery
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Ensure alignment between the release plan and the project implementation and play an active role in it.
The essential skills and experience required for the SAP Infrastructure Delivery Manager are:
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Program and project management to recognised standards eg PMI or equivalent
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Bachelor's degree in computer science, mathematics, science or a related study, or equivalent experience
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Understanding of SAP Functions (HR, Finance, Procurement, Support, Development)
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Understanding of SAP Components and their relationship to each other (ERP, BW, PI, SRM, Portal, Industry Solutions)
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Capacity to think out of the box and to generate solutions
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Ability to deal with ambiguity within a changing environment and experience within a Matrix organizational structure
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Strong written and oral communication skills, combined with strong interpersonal skills
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Exceptional analytical, conceptual, and problem-solving abilities
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Excellent technical architecture and technical support documentation skills
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Ability to effectively prioritize and execute tasks in a high-pressure environment.
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High integrity, work ethics and commitment
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Fluency in English language in addition to your mother language (Dutch/French) - both verbal and written, with the ability to communicate clearly
Belgium
6 month contract