SAP Service Delivery Manager (m/f)

Brussel  ‐ Onsite
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Keywords

Description

SAP Service Delivery Manager (m/f)

Westhouse is a leading recruitment company that operates globally in the field of personnel selection, placement and project management.

For our client we are currently looking for a

SAP Service Delivery Manager (m/f)

General information
Reference: 74356
Location: Brussels
Start: 01.01.2015
Volume: Full time

Your Skills
- Program and project management to recognised standards eg PMI or equivalent
- Strong result driven attitude
- Bachelor's degree in computer science, mathematics, science or a related study, or equivalent experience
- Understanding of SAP Functions (HR, Finance, Procurement, Support, Development)
- Understanding of SAP Components and their relationship to each other (ERP, BW, PI, SRM, Portal, Industry Solutions)
- Capacity to think out of the box and to generate solutions
- Ability to deal with ambiguity within a changing environment and experience within a Matrix organizational structure
- Strong written and oral communication skills, combined with strong interpersonal skills
- Exceptional analytical, conceptual, and problem-solving abilities
- Excellent technical architecture and technical support documentation skills
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- High integrity, work ethics and commitment
- Fluency in English language in addition to your mother language (Dutch/French) - both verbal and written, with the ability to communicate clearly

Your Tasks
- Support the SAP Technical Manager in setting strategies for service delivery that support the strategic needs of the organization.
- Define scope of the project, deliverables and detailed planning and schedule in agreement with IT strategy and business needs.
- Ensures that regular progress reports are produced for key stakeholders in agreed formats and as required
- Coordinate the IT activities (infrastructure, development, interfaces, system design, testing, data load, ) related to the SAP change initiatives that will be delivered by/together with the regional Centre-of-Excellence (IT Supply) ; eg SAP Archiving project, SAP Data Refresh tools and coordination, SAP Technical Upgrade
- Proactively manage changes in the project scope, identify potential issues and define contingency plans and mitigations
- Oversee approved project budgets to ensure timely reporting against plan.
- Ensure smooth transition from project to service delivery
- Ensure alignment between the release plan and the project implementation and play an active role in it.

Interested?
We look forward to receiving your application documents in electronic form.
Start date
01.01.2015
From
Westhouse Consulting GmbH
Published at
05.12.2014
Project ID:
818957
Contract type
Freelance
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