Description
Job Description:
Excellent opportunity to work on a Healthcare project with great potential for growth.
This organization is seeking an additional Business Analyst to perform Product Support Experience. This candidate will need to have 5+ years of experience performing business process analysis and reporting.
Product Support Experience
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5 years of experience performing business process analysis and reporting
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3 years of experience with face-to-face training in a classroom and online or remote environment
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3 years of producing business or technical documentation related to requirements, specifications, traceability matrices, design, process and data flow diagrams, data migration, testing, and training
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2 years of experience gathering and documenting user requirements
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2 years of experience communicating technical concepts to non-technical audiences
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1 year of experience validating user requirements, provide written test plans, verify product functionality and coordinate testing activities
The tasks to be performed by the Contractor staff are:
Prepare reports to monitor current business process and validate software and business process enhancements on a weekly basis;
Perform validation of documented business requirements against business processes on a daily basis;
Evaluate current system design through testing and end user feedback on a weekly basis to identify opportunities for improvement;
Prepare end user documentation for training and assistance including release documentation, process flows, and help screens on a daily basis;
Facilitate, prepare and present trainings in a face-to-face online or classroom environment on a monthly basis;
Consult with subject matter experts to establish proficiency in the business processes on a daily basis;
Perform verification of developed software against business requirements and technical specifications on a daily basis;
Consult with IT staff, on a daily basis, to provide detailed information regarding software defects, functional requirements and design of application enhancements on a weekly basis;
Facilitate business requirements gathering sessions on a weekly basis;
Perform User Acceptance testing on a weekly basis;