Salesforce Veeva Business Analyst

Antwerpen  ‐ Onsite
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Keywords

Description

Salesforce Veeva Qlikview Business Analyst

* Analyses business processes and helps define and document business requirements.

* Designs and applies procedures and processes effectively in compliance with the clients standards.

* Gains an understanding of business opportunities and challenges and identifies potential solutions that can add business value.

* Recommends solutions to management that balance the competing needs for innovation and standardization/process harmonization, leveraging targeted research.

* Manages to milestones by identifying critical project issues such as resource needs and contingencies.

* Participates in functional and technical design, contributing insights and ideas that help translate business needs into solution specifications.

* Tests and troubleshoots new software or enhancements to existing software to ensure solutions are delivered with quality, on-time, and in accordance with business requirements.

* Troubleshoots and facilitates the resolution of issues with existing platforms and takes pro-active actions to avoid issues to occur.

* Builds productive relationships and networks with business partners by listening, clarifying, and responding effectively to questions and problems.

* Optimizes existing technology by identifying new ways to provide value to the business partner group.

Non-Technical profile requirements

* Strong analytical, process-focused and problem-solving skills

* Accepts personal responsibility for client satisfaction

* Strong tracking, coordination and project planning skills

* Ability to identify and implement process and/or application improvements

* Must be able to work on multiple simultaneous tasks with limited supervision

* Quick learner, motivated self-starter

* Excellent customer service, interpersonal, communication and team collaboration skills

* Able to follow change management procedures and internal guidelines

* Experience in the pharma sector is an asset

* Based in Belgium or Netherlands

Methodology/Certification requirements

* Master and/or Bachelor Degree or equivalent through experience.

* SFDC/Veeva certification is a plus

* Additional certification is a plus

Projects Q1-Q2

* PMO department:

o Design collaboration model between PMO, Quality and IT department, by outlining end-to-end processes using swimlane diagrams. Template and tool development.

o Design and implement feasibility scan to address digital quality procedures in the Plan-Build-Run approach

o Improve PMO KPI dashboard (Qlikview)

o Execute QA-PMO audit readiness roadmap

* IT department

Start date
ASAP
Duration
6 months
From
eCRM Euro Ltd
Published at
16.01.2015
Project ID:
835824
Contract type
Freelance
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