Description
Principal Accountabilities
The architect leverages his/her deep Salesforce product and platform knowledge as well as knowledge of other third-party/cloud provider solutions and implementation experience to ensure project delivery success and overall customer satisfaction as it relates to the project. This responsibility includes applying best practices; managing customers (Internal) expectations and collaboration of solution approaches and positioning implementations for success
- Provide in depth application and business consultation in targeted processes.
- Engage with stakeholders at local and global level to analyse business processes and functional requirements
- Devise and develop the solution design and architecture covering all required SF modules
- Facilitate the review and validation of target architecture with LP countries
- Define standards and governance model for global contents
- Development of the interface strategy and data migration strategy
- Act in a consulting role on assigned projects to develop implementation approaches for global as well as local projects
- Assist in defining, enhancing and maintaining the overall architecture of SalesForce solution.
Knowledge, Skills & Experience
- Experience of fulfilling a functional role on full life cycle SF implementations including requirement definition and analysis
- The architect has a skill level which includes utilising tools such as Force IDE, Workbench, Force Migration Tool (ANT), Splunk,
- Technologies, APEX, Visualforce, Bulk API,
- He/she applies an enterprise level approach to the solution design while carefully considering scalability, performance, maintainability, and feasibility within an enterprise infrastructure
- Strong written and verbal communications
- 5-10 years experience delivering consulting services
- 5-10 years of enterprise level project management
- 5-8 years CRM application experience
- 5-8 years of enterprise level business/technical experience
Knowledge and Experience of the following is desirable:
- Master Data Management, Integration, Single Sign-On, IT Governance, Common Development Frameworks, Application Design, Customisation & Extension Sharing, Data Security, Portals, Mobile platform
Education and Qualifications
- Bachelors Degree, Advanced
Certifications:
- Salesforce Administrator
- Salesforce Advanced Administrator
- Salesforce Developer
- Salesforce Sales Cloud
- Salesforce Service Cloud
Competencies & Behaviours
- Organisational Commitment; Models loyalty and successfully influences others towards LPIS viewpoints
- Problem solving; Solves moderately complex problems
- Teamwork; Builds relationships beyond immediate colleagues
- Customer Focus; Anticipates customer needs
- Initiative; Transforms problems into opportunities
- Results Driven; Demonstrates initiative and motivation
Leading organisation looking to hire the best talent for this role, either day rate contract or permanent candidates considered based on experience and suitability.