Description
SAP Basis 3rd Level Support Consultant
1. Technical skills
- SAP ERP, BW, APO, SOLMAN, SAP BWA, Enterprise Portal, SAP Content Server high skills required.
- SAP Basis technology consultant with a minimum of 10 years of experience
- Profound knowledge of SAP NetWeaver basis layer
- Experience with support packages, enhancement packages, installations and upgrades
- Experience with Unicode migrations and OS/DB migrations
- Knowledge of SAP ABAP and Java technology is really a prerequisite for the Job
- Knowledge of SAP BO suite, Sybase, Xandria Monitoring and SAP HANA products are a plus
Role: This person will be integrated in the third level support team and will participate actively in the coordination, support and deployment of projects. He/She will perform enhancement support package installations, upgrades and migrations of SAP systems and will give support to our customers.
Work location is Brussels, local office presence required.
General
- High sense of ownership, excellent problem-solving skills & taking initiatives of customer request
- Assess risks and criticality of issues to appropriately prioritize issues
- Having skill to handle high priority situation independently.
- Experience with working in a critical production environment
- Stress resistant
- Good teaming skills: strong team worker & leader
- Being able to transfer technical experiences and knowledge to other team members, coaching
- Project management skills to lead and coordinate transfer projects of additional work from local to IDC
- Good communication skills: in writing, verbal and in usage of the right medium for the right goal
- Discrete, patient, immune to stress, pro-active, problem solver and end-to-end responsibility are key
- Flexible to work in Different Shifts between 07:00h and 19:00h
- Flexible to work out of business hours, including weekends.
- Participation in on-call rotation is required
- Min. 3 years experience. in multi customer environment - Fluent in English, both writing and speaking, and knowledge of Dutch and/or French is a plus