Description
Mobile Device Engineer - Banking
I have a requirement for a highly capable, motivated and resourceful contract Business Analyst to work with my market leading client, working on a contract basis to provide onsite and regional administration and support for all mobile devices - Blackberry, Mobile, 3G & Wireless devices. The position will also entail providing administrative support for other functions within the Enterprise Mobility Team, ie Remedy Ticket Processing, BAU Telephony Provision, Budget & Supplier Management and Monthly Reporting.
Responsibilities
- Configuration and support of mobile devices
- Remedy queue administration
- Blackberry Enterprise server administration
- Manager and resolve incidents
- Communicate with suppliers of mobile devices
- Communicate with customers up to executive level, across all bank sites
- Manage and update existing documents, procedures and spreadsheets
- Ordering equipment
- Manage replacement devices and disposals
- Team monthly reporting activities
- Assist other team members with BAU telephony requests and services
- Proactively monitor and manage incident queues and team mailboxes
- Manage internal teams budgets
- Adhere to manadatory training systems
The successful Mobile Device Engineer will have the following knowledge and skills;
- Keyboard and PC skills
- Microsoft Office Tools familiarity, Word, Excel, Outlook
- Proactive attitude to problem solving
- Focussed and self-motivated
- Good communication skills
- Excellent interpersonal skills
If you feel you would a suitable candidate for this position please send your CV to (see below) or apply to this advert.
Rullion IT Plus Ltd is acting as an Employment Business in relation to this vacancy.