Description
Senior Engineer/Solution Architect BSS
We are looking for a candidate with strong competence in Ericsson BSS portfolio, including charging system, EMM/EMA, Telcordia, Revenue Management and Service Fulfillment.
Duties & Responsibilities
The BSS Principal engineer is the main point of contact for all BSS related issues in RWCE.
The person must have a consultative approach and be able to analyse complex network environments and propose plans for improvement and recommendations
Together with a team of BSS support engineers, he/she will be responsible for ensuring the delivery of customer support and Value added services among the whole region
The candidate must be able to ensure good interaction and interfacing internally with other competence domains and externally towards the main stakeholders and all customers.
Responsible for analysing, and supporting end-to-end technical solutions for the customers..
Responsible for profitable business by translating customer needs, & technology opportunities into detailed technical offering, solutions & proposals
Also responsible for handling problems that have been reported by customers or other support organizations.
Candidate Skills & Requirements
Signalling protocols
Telecommunications networks and solutions
Multivendor BSS/OSS solutions,
Telcordia products
Ability to lead a team and be a team player
Customer orientation
Presentation/Communication skills
IT/Engineering/Computer science or equivalent
Fluency in English, German knowledge is a plus