QA/QC Specialist - Complaint Management (m/f)

Basel  ‐ Onsite
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Keywords

Description


We are looking for a
QA/QC Specialist - Complaint Management (m/f)

Reference: -en
Start: asap
Duration: 12 MM
Place: in Basel
Branch: Pharmazeutische Industrie

Your tasks:
  • Perform complaint handling
  • Be able to understand customer complaint handling process (receipt of complaint, investigation of complaint, notification of customer after investigation and closing of the complaint in the system)
  • Receive investigation reports from manufacturers, be able to judge for minor complaints if the investigation was performed adequately
  • Working within a global QA organization
  • Compile process batch release documentation required for the batch release for third party products
  • Collect and compile supplier Product Quality Reviews (PQR) within the timelines and assist third party management
  • Analyse and monitor quality issues


Your qualifications
  • Master in Chemistry, Biology, Pharmacy, Pharmaceutical Engineering or equivalent degree
  • Experience in quality operations within the GMP environment
  • Good knowledge of complaint management
  • Good knowledge in QA systems
  • Good knowledge in office tools (MS Office, SAP Q-module)
  • Very good skills in German and English



Skills:
- Quality management employee


Keywords: Mitarbeiter Qualitätsmanagement QA QC Specialist Complaint Management PQR
Start date
ASAP
Duration
12 MM
From
Hays AG
Published at
04.02.2015
Contact person:
Kerstin Werner
Project ID:
845392
Contract type
Freelance
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