Service Desk Analyst

Florida  ‐ Onsite
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Keywords

Description

Experience:
Minimum two (2) to four (4) of related IT experience required.

Knowledge/Skill/Abilities:
Microsoft Certified Product Specialist (MCP), A+ Certification, or related certifications, training or experience equivalent required.

Description
Ability to determine appropriate course of action within problem management process for service desk call. Resolve end user and desktop support issues related to Windows XP and Windows 7 among our employees in a timely manner to ensure positive impact on customer satisfaction. Analyze, research, or resolve technical issues utilizing a variety of resources. Enter all information in CA Service Desk tool.

Start date
n.a
From
Computer Professional Staffing
Published at
10.02.2015
Project ID:
848038
Contract type
Freelance
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