IS Support Consultant - European Commission - Brussels

Brussel  ‐ Onsite
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Description

IS Support Consultant - European Commission - Brussels

For one of our projects at the European Institutions in Brussels, we are urgently looking for an IS Support Consultant.

Main tasks:

  • Help and coach all end users of the Research and Innovation Family concerning the use of the information systems for the management of the multiannual programmes for European Research
  • Whenever required, assist the end users in the configuration of the information systems
  • Assist with the implementation and continuous improvement of ITIL processes, namely incident, problem and change management
  • Whenever required, assist in application and end user acceptance test activities
  • Provide any kind of user information (wiki, FAQs) and related business documentation and reporting concerning the IT applications.

For this role you need to have experience in:

  • In depth knowledge of information systems matters
  • In depth knowledge in IS support and technical assistance matters
  • Working experience of incident and problem management procedures (ITIL or equivalent)
  • Strong capacity in preparing and writing user documentation and reports
  • Ability to apply high quality standards
  • Good knowledge of MS-OFFICE tools

Languages:

Fluent in English and French is an asset

Others:

Capability of integration in an international/multicultural team environment

If you are interested and available for this opportunity (as Freelance specialist or Employee) please respond as soon as possible.

Start date
n.a
From
Everis
Published at
11.02.2015
Project ID:
848821
Contract type
Freelance
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