Description
The position is visible to clinicians with significant impact on patient safety, JCAHO, HIPAA, departmental and patient workflow. The Clinical Analyst II functions as a team member responsible for providing major enterprise application configuration support as well as other applications as assigned to enhance operational efficiencies and patient safety.- Performs needs assessment, software design, implementation, support, and reporting.
- Independently facilitates design of clinical workflow in conjunction with the clinicians; workflows will focus on improved efficiencies, solving complex workflow issues and incorporating quality initiatives.
- Coordinates and participates in unit and integrated testing activities of the software to ensure that the design objectives are met, including the development of testing scripts.
- Participates in change management activities to support successful system deployments and enhancements. Leads components of development of end-user training materials and participates in training efforts.
- Assists other team members in ensuring good documentation standards.
- Leads escalation of issues with appropriate internal resources.
- Identifies and analyzes moderately complex issues with vendor assistance and brings problem tickets to resolution.
- Develops policies and procedures in collaboration with clinicians, other system analyst team members, and IT Clinical team manager.
- Independently manages components of application upgrades and troubleshooting efforts.
- Supports and troubleshoots Hospital Information Systems interfaces for inbound/outbound and billing orders. Creates reports, dashboards, and other analytical tools to support customer base.
- Creates and maintains appropriate system documentation.
- Works with other clinical and application analysts to insure system integrations.
- Utilizes and maintains appropriate change control procedures and standards.
- Provides direction to junior team members.
- Performs on-call duties as required.
Experience:
RN or RRT Cert, Min 2 year Clinical systems/applications analyst, MS Visio & Project, SQL database concepts, LAN, DNS, and networking required