Description
Develop and electronically author service information for delivery to dealers and customers worldwide. Utilize the Authoring system and/or Desktop Publishing applications to develop and electronically author a variety of service information types used to operate, maintain and repair equipment. This information is based on complex research of product service requirements and must be completed in a timely, accurate manner.SKILLS:
Skills/Qualifications:
. Requires Service Information Engineer experience.
. Must be capable of using a variety of complex systems/software and digital photographic equipment to research and develop service information.
. A four year engineering or technology degree is preferred, however, significant experience within SID, demonstrated technical writing skills, or hands-on iron mechanical skills will be considered.
. Candidates must have good mechanical aptitude, a customer focus, initiative, planning and organization skills, good communication skills, and the ability to travel if required.
. Candidates must be team players, have the ability and desire to learn complex technologies, and have good interpersonal and mentoring skills.