Description
My Federal Government client seeks the services of seasoned and experienced, SCCM subject matter experts for a Technical Specialist. This role will suit experienced contractors with previous government experience.
- Will combine analysis, review and operational alignment of strategic business objectives for the team
- Lead delivery against the operational, service plans and work plans and be responsible for allocated technical, project or supervisory objectives
- Develop and update operations and configuration standards, procedures and designs.
- Mentor, coach and coordinate skills transfer and training to other team members and support staff
- Respond to support requests, managing customer expectations within an operational level agreement
- When necessary, perform other IT related tasks as directed.
Experience
- System Center Configuration Manager (SCCM) level experience in Microsoft SCCM supporting Desktop (Vista), Server and Infrastructure
- Very strong application packaging experience and knowledge and understanding of packaging tools
- Proven mentoring and team based knowledge transfer including technical document creation
- Strong support skills across the full Windows stack including, Operating System administration, Monitoring, Patch Management, Active Directory, Exchange, SQL, DNS/DHCP, DFS, printing (3+ years' experience)
- Microsoft SCCM Operations Manager Administration
- Relevant and demonstrated experience in Scripting
- Experience working in an ITIL aligned environment with focus on incident, problem, service request and change management.
- Ability to engage technically with strategic partners and vendors to support 3rd party line of business applications.
- A strong customer centric attitude including a courteous and helpful manner.
- Maintaining technical documentation, reports and records.
- Security focused approach to support and administration
- Demonstrated experience in working within midsized teams
- Demonstrated time management and organisational skills
- Demonstrated ability to articulate technical designs verbally, diagrammatically and in writing.
- Tertiary qualifications in IT, Computer Science or Engineering are desirable
- Vendor qualifications and certifications are desirable
Baseline Clearance or the ability to obtain Baseline Clearance prior to the commencement of the contract are essential.
If you would like to hear more, please 'Apply Now' or contact Chris Bennie quoting job reference # 61453.