Description
Fund Administrator Corporate Actions
Role Purpose
To assist the Assistant Manager in the delivery of Investment Administration services to assigned clients, in particular Corporate Actions, within agreed quality, timing and output targets.
Key Accountabilities
- Dependable and do the right thing
- Open to different ideas and cultures
- Connected to customers, communities, regulators and each other.
- Maintain forthcoming diary within Event system of Corporate Actions, liaising with Fund Managers where decisions are required on voluntary events.
- Ensure that all future corporate actions are on file for all funds and that the data is correct.
- Co ordinate the process of obtaining the fund managers decision on future events and ensure that their decision is received on time.
- Measured through Late corporate actions and key performance indicators for Services.
- Monitor data received from custodians for all capital events.
- Collate and check Golden Record advices received from custodian banks against data on file.
- Measured through timely processing of capital events, Stock and Cash reconciliation items.
- Issue Corporate Action decisions to custodian banks within agreed timescales.
- Obtain the Fund Managers decision, instruct the Custodian and obtain confirmation, within the agreed deadlines.
- Maintain and update records with client decisions.
- Measured through Key Performance Indicators for services and feedback from third parties.
- Inputting of both voluntary and non-voluntary capital events to a deadline consistent with timing slots.
- Maintain and update the system with all corporate actions before the valuation deadline.
- Liaise with clients and custodians. Project a friendly and professional image to clients/third parties at all times and always follow up any issues. Measured through Client and third party feedback.
- Query resolution. Process and resolve queries received in relation to cash and stock reconciliations and any client queries we receive.
- Measured through third party feedback and Key Performance indicators for services.
- Participate in user acceptance of new/upgraded software as required.
- Conduct tests utilising documented scripts and record accurate results. Measured through User Acceptance projects.
Knowledge & Experience/Qualifications
- Working towards IAQ/IOC Merit Award.
- Corporate Actions experience preferred, but equivalent industry experience may satisfy criteria