Description
Second Level Supporter for end user platformSecond Level Supporter for end user platform
Your tasks:
- Supporting trading area with all its special Hardware (i.e. WEY) and specific software tools
- Coordinating activities with 3rd Party suppliers and office moves with the facilities team
- Participating and coordinating major roll-outs of new platforms (i.e. Win7, VCS on thin clients)
- General maintenance/reparation of hardware
- Monitoring of open incidents and solution times, in case of Service Level violations escalating to line managers and management
- Ability to standby on banking holidays and on planned system maintenances
- Creation of installation guides, flyers and How to-guides for various situations
Your experience/skills:
- Very good knowledge of Windows XP / 7, MS Office, PC Hardware and network components
- Willingness to technically lead the End User Platform team and support 3rd party consultant
- Quality awareness and good supply of service
- Previous work at a ServiceDesk or as PC Supporter would be an advantage
- Languages: Fluent in English and German both written and spoken
Start:
Duration: 10MM++
Location: Zurich, Switzerland
Doesn't that sound interesting? Does that sound like a challenging opportunity to you? Then take the next step and send us your CV as a Word Document and a daytime contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.