Description
Activities
You will be member of a team responsible for the operational availability of the Office Automation applications (Active Directory, Exchange, Sharepoint, and Lync)
Within the team you're the point of contact for all projects, incidents, planned works and escalations concerning Exchange, Sharepoint and Lync.
Together with your colleagues you will take care of the daily management of the Applications running on our Windows Servers
You will execute operational activities like releases, bug-fixes, follow-up of incidents
You will manage small projects or sub-projects (for example migration project)
On one side you're the interface with the engineering team, on the other side you'll have a lot of interaction with the First & second line support teams.
You will take ownership of incidents & problems and you are taking the correct actions to solve them.
Top Profile
You're a specialist Microsoft Enterprise Softwares & Services with also a proven experience in several of the technologies mentioned underneath
Microsoft Active Directory services 2008 & 2012
Microsoft Exchange Server 2010 and 2013 (incl. Pushmail, OWA, OAB, CCR )
Microsoft Sharepoint Server 2013
Microsoft LYNC Server 2013
Trendmicro anti-virus for Exchange and Sharepoitn
Microsoft Windows Server 2008 & 2012 (AD, DNS )
Microsoft cluster services
BlackBerry Enterprise Server
Service Center Operations Manager 2012
Microsoft Internet Information Services 6 & 7 & 8
Microsoft Hosting platform
IP Networks, Firewall, load-balancer, Proxy, Internet & SAN solutions are no strange terms for you
You're an expert in the Microsoft server area with more than 5 years proven experience
You're a team player but also able to work on a individual basis
You 're flexible, (escalations, guard duty, planned works ) and stress resistant
You're able to write and maintain documentation, and to give training to the colleagues of the First & second line support, including your team members.