Description
Resource Planning Manager
Financial Service/Large Global Organisation.
My client is seeking an experienced Resource Planning Manager to develop the Resource/Operational planning practice to the strategic direction. You will have a proven track record within a leadership role in a large scale, multi function contact centre operation. An excellent understanding of workforce management solutions, scheduling methodologies and multi-media.
Key skills
- Strong Resource planning
- Leadership
- Influencing stakeholders
- Large organisation background within a call/contact centre
For further information please apply today
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