Engagement Lead - EID

Job type:
Start date:
Elabram Systems SDN BHD
Published at:
flag_no Indonesia
Project ID:

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This Role Description is to outline the requirements for the role of Engagement Lead in Ericsson. The objective is to ensure accountabality for customer centric offerings, including re-use, based on the complete Ericsson portfolio and 3PP. Responsible for creating and taking forward offerings to existing or new markets and customers with potential for substantial growth through innovative business and go-to-market models, cross all engagement models.

Purpose of Job Role

  • Responsible for sales of offerings within respective practice.
  • Responsible for Lead Management to establish a long term business growth.
  • Partner with the Key Account Management (KAM/AM) in driving customer engagements by providing thought leadership and support in identifying and capturing opportunities.
  • Responsible for creating a highly capable and experienced organization, able to work with C-level with customers, long-term engagements and to prove Ericsson credibility in the field with successful business cases

Potential Job Role Performance Metrics (Optional heading)

  • Orders booked, key deals within respective practice

Tools & Resources

SMIS (Sales Management Information System), OPCM (Opportunity Profitability and Cash Flow Management), CCLM (Customer Contract Lifecycle Management), Mini Risk, and WBS

Behavioural Competencies

  • Relating & Networking
  • Formulating Strategies & Concepts
  • Entrepreneurial & Commercial Thinking
  • Persuading & Influencing
  • Delivering Results & Meeting Customer Expectations
  • Creating & Innovating

Applicable process connected to Job Role

The Engagement Lead job role has tasks and duties connected to the Sales Process and Service Delivery Process

Qualifications and Experience

  • 5-10 years experience of relationship sales
  • 5-10 years of experience from ICT industry
  • Minimum 5 years in leadership positions for job stage 7 and upwards
  • Qualifications and experience may differ depending on size and scope of position