Description
We are looking for a
System Supporter (m/f)
Reference: -en
Start: 04/15
Duration: 12 MM
Place: in Basel region
Branch: Herstellung von pharmazeutischen Spezialitäten und sonstigen pharmazeutischen Erzeugnissen
Your tasks:
- Responsible for end user support by mail or telephone
- Handling of tickets, change requests and troubleshooting
- Recognize the severity and level of issues
- Liable for the distribution of problems to the different levels
- Preparing meetings and minutes among other tasks
Your qualifications
- Background in IT
- Extensive experience as Helpdesk or First Level Support
- Good knowledge of Oracle data bases and Java applications
- Experience with RAPIDor GPRS is a plus
- Fluent in English, German is an advantage
Skills:
- Helpdesk/support