System Supporter (m/f)

Basel region  ‐ Onsite
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Keywords

Description


We are looking for a
System Supporter (m/f)

Reference: -en
Start: 04/15
Duration: 12 MM
Place: in Basel region
Branch: Herstellung von pharmazeutischen Spezialitäten und sonstigen pharmazeutischen Erzeugnissen

Your tasks:
  • Responsible for end user support by mail or telephone
  • Handling of tickets, change requests and troubleshooting
  • Recognize the severity and level of issues
  • Liable for the distribution of problems to the different levels
  • Preparing meetings and minutes among other tasks


Your qualifications
  • Background in IT
  • Extensive experience as Helpdesk or First Level Support
  • Good knowledge of Oracle data bases and Java applications
  • Experience with RAPIDor GPRS is a plus
  • Fluent in English, German is an advantage



Skills:
- Helpdesk/support
Start date
04/15
Duration
12 MM
From
Hays AG
Published at
10.03.2015
Contact person:
Kerstin Werner
Project ID:
865252
Contract type
Freelance
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