Collections/AR Associate/SAP Support

Pennsylvania  ‐ Onsite
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Keywords

Description

Support supervisor on day-to-day activities and deliverables of the US Collections Portfolio Responsible for Collections for the United States.

Job Duties:
  • Daily engagement with key Account Customers.
  • Manage and execute Dunning Process.
  • Follow up on disputes, deductions, late payments, issues which delay payment of invoice etc.
  • Liaise with Customer Service group to enhance Customer experience by resolving timely open queries.
  • Coordinate and support the preparation of periodic and ad-hoc reports for areas related to the assigned Customer Collection portfolio as requested by management.
  • Identify issues and risks within the applicable areas and support their timely resolution by escalating issues to the Collections Lead as required.
  • Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency financial concerns.
  • Assist Collections Lead and Global Director to identify and implement process improvement initiatives and best practices.
  • Leverage related systems and follow procedures to ensure robust compliance environment with SOX, internal controls, accounting policies and procedures.
SKILLS:

Skills/Qualifications:
  • Undergraduate degree in Finance/Accounting preferred.
  • 0-2 years experience working in Accounts Receivable.
  • Collections experience.
  • Basic computer skills (eg Microsoft Word, Excel and Access) and hands on experience with ERP systems (Oracle, SAP, Polaris).
  • Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry (preferred, not required).
  • Must have Pharmaceutical selection experience.
  • Strong written and oral communication skills.
  • Knowledge, insight, and experience in financial accounting.
  • Capable of working independently and applying analytical skills in the collection processes.
  • Experience in handling high volume account portfolios and balancing multiple priorities.
  • Ability to work in culturally diverse teams.
  • Customer focused with strong interpersonal and communication skills.
  • Ability to leverage and build on skills to ensure operational excellence and service quality.
Start date
n.a
From
Synectics
Published at
12.03.2015
Project ID:
866212
Contract type
Freelance
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