Description
Job Purpose:
Manage the safe delivery of all relevant routine maintenance works including winter service in line with AMOR.
Manage the safe delivery of Maintenance & Response Teams (MRT's) and ensure compliance with performance metrics 2 & 3 of the Table 3.1 AMOR part 3.
Ensure contractual obligations are met for the Highways Agency.
Lead the staff and depot within their area.
Dimensions of the Role (Budgetary, Assets and/or Staff Responsibilities)
- Line management of supervisors
- SSRQA within the area
- Management of the fleet
- Supply chain management for secondary incident response
- Management of allocated budgets, spend to profiles and costs
Principal Responsibilities/Key Duties:
Environment, Health Safety
- Support Zero Harm objectives
- Management of Health & Safety, Environment
- Maximise the reuse of materials and minimise waste.
- Mitigate risk in all aspects of the role and consider its use in a positive manner.
Engineering Control
- Managing safe deliver of routine maintenance in accordance with AMOR.
- Depot responsibility - manage all aspects to ensure efficient and high performing depots.
- Delivery of Severe Weather and Incident Response Services
- Ensure compliance with AMM 68 with programming of barrier works
- Manage fleet in accordance with service requirements and ensure all defects are promptly reported
Quality
- Ownership and drive to achieve appropriate PMF scores
- Ensure compliance with agreed processes and systems.
- Provide positive support to staff and manage relationships both internal and with the client.
Productivity
- Ensure works delivered to agreed programmes and plans
- Monitor outputs and performance to comply with 16 PMF
- Look for continuous improvement in the way the service is delivered.
- Manage performance and productivity levels including supply chain.
Commercial
- Understands and delivers commercial performance
- Manage cost and expenditure to achieve value for money.
- Provides support to other maintenance areas and BBMM
Reporting
- Provide reports and data as appropriate to allow performance monitoring on the business
Staff
- Manage supervisors and production staff to optimise their contribution to the business
- Ensure the team has the appropriate technical competencies
- Manage the rostering of depot based staff including standby rotas for MRT's and winter operations
Competence Requirements:
Behavioural skills & Competence
4 = Expert
3 = Advanced
2 = Proficient
1 = Developing
3 = Customer Orientation
3 = Team Working
2 = Bus Knowledge & Innovation
3 = Achievement Focus
2 = Leadership
3 = Communication
3 = Influencing & Negotiating
3 = Develop Self & Others
3 = Planning & Organisation
3 = Decision Taking & Risk
4 = Technical Ability
2 = Analysis & Problem Solving
Minimum Qualifications and Skills:
- Membership of appropriate professional institute
- Project management skills
- CSCS (Management)
- HNC/HND (or equivalent)
- Safety Management (IOSH or equivalent)
Experience - essential:
- Broad experience of the highway maintenance contracts.
- Understands method statements, risk assessments and their use.
- Safety management and safe systems of work
- Ability to work to deadlines under pressure
- Strong Safety Management culture.
- Focused on delivering a customer service.
- The ability to lead their teams and deliver success.
- Computer literate.
Experience - desirable:
- Knowledge of AMOR
- Able to apply Lean principles
- Able to review budgets and monitor costs.
Any other requirements for the role - specific competencies, particular working patterns, need for travel, demanding parts of the job etc:
- Full driving license
- Understanding of the HA's new ASC.
- Ability to multi task, set and maintain a timetable for work delivery deadlines
- Willingness to accept and manage change
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