Description
Profile:- IT Support Engineer
Location: Budapest
Duration: 6 months
Start Date: Immediate
Technical Requirements
- Escalate IT issues to the IT Manager where necessary
- Diagnose and resolve technical issues
- Undertake small to medium-sized IT projects as instructed by the IT Manager
- Provide desktop, laptop,server, network and Voice support
- Support and maintain locational server,network and voice infra
- Setting up and configuring new laptops and desktops
- Install authorized software to laptops and desktops
- Ensuring security and upgrades are applied and kept up to date on desktops and laptops
- Antivirus installation to all desktops and laptops
- Fault-finding to laptops and desktops
- Reporting faults and maintaining logs on Servers, desktops and laptops
- Completing internal user moves including phones
- Patching of network and phones
- Making of Cat 6 network cables were necessary
- Ensure all logs for equipment and users are maintained
- Setting up and configuring new core Servers
- Installing authorized software to core Servers as per system administrator instruction and do necessary support
- Ensuring patches and upgrades are applied to core Servers
- Fault-finding to core Servers
- Creating purchase requisitions for IT hardware/software
- Ensuring all software purchased licensing is recorded and maintained
- Setting up new users and disabling expired accounts in accordance with HR requirements
- Providing support for MAC and PC
- Responsible for managing backups and tape rotation
Other
- Knowledge of local language
- Prepare documents, meeting materials and correspondence
- Perform basic administrative support duties as required to meet specific operational objectives
- Perform miscellaneous job-related duties as assigned by the IT Manager
- Work extra hours to meet deadlines, as required and where reasonable
- Provide assistance as required to the IT Manager
- Provide assistance and support to colleagues in IT-related matters
- Ensure that a high level of customer service and support is provided to all internal and external customers
Special Requirements
- Adhere to company protocol as laid out as per company policy
- Additional responsibilities as requested by the IT Manager