Description
New opportunity for IP NOC Helpdesk Service (FR/NL/ENG)
I am urgently looking for a IP NOC Helpdesk for a well-known company.
Start: Asap
Duration: Contract until end of 2015 (+ Temp to perm)
Location: Brussels Area
The Role:
- Supervision of IP Networks:
Consult and verify the information and alarms provided by the management systems: routing/switching, load balancing, Firewalls, Authentication, IP address management, DHCP, DNS
- Configuration and Maintenance requests
SPOC for IP Network request
HW installation/replacement, staging and configuration in administrative sites and data centres
Occasional HW related tasks have to be performed on-site
- Troubleshooting:
First level troubleshooting and correlation of events
Close collaboration with senior network architects
Dispatching and follow-up of problems
- IP NOC Organisation and Information Management:
Participate actively to operation and maintenance improvements.
Keep inventories in management systems
Profile:
- Bachelor's degree in electronics, ICT or telecommunications, or have equivalent technical experience in this field,
- Must have practical and operational knowledge of IP Networks and their management in multi-site environments and data centres: Switches, Routers, load balancers, authentication engines, Firewalls, DHCP/DNS appliances ...
- must have already a few years of experience as an IP NOC Helpdesk Officer
- must have experience with configuration and troubleshooting of Cisco Switches and Routers,
- must have experience with Firewalling technology.
- Needs to be able to work independently and methodically, have a sense of responsibility and can assess risks accurately,
- needs to be customer-oriented and cope well with stress.