WordPress Customer Support Position

Seattle, Anywhere, Remote  ‐ Remote
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Description

Solo Pine is searching for an experienced, friendly, and hardworking individual to join our team as a customer support representative.

Solo Pine designs & develops a variety of premium WordPress themes for sale on the ThemeForest marketplace. We firmly believe in delivering not only beautiful & functional products to our customers, but also a very high level of personable customer support.

Critical requirements for the position:

  • Extensive experience with & understanding of the WordPress platform
  • Skilled in HTML/CSS, PHP, and Javascript
  • Previous technical/customer support experience
  • Firm ability to understand & communicate in English, including proper punctuation, spelling, and grammar. 
The customer support role would begin with 3 hours/day, Monday-Friday, with the intention of increasing beyond that should everything work out. 

Please note: This is for a remote customer support representative role-- you're free to work from wherever you'd like! 

If you meet all of the above requirements and would love the opportunity to join our team, please contact us via  and provide us with responses to the following prompts/questions:
  • Tell us a little bit about yourself
  • What city & country are you located in? Are you a legal resident of any other country?
  • Please tell us about your overall experience with WordPress and how you came about gaining this experience. 
  • Do you have a portfolio or similar website you could share with us?
  • If you could have one superpower for a single day, what would it be and why?
  • What is your hourly rate?
And, of course, if you have any questions for us, please don't hesitate to let us know. We're looking forward to hearing from you!


Start date
n.a
From
Solo Pine
Published at
28.03.2015
Contact person:
Project ID:
876421
Contract type
Freelance
Workplace
100 % remote
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