Description
For one of my clients I am looking for a GIS engineer, this project is for 12 months. We're looking for candidates to strengthen the team covering operational support, service improvements and technical project lead related activities.
Operations:
* Provide 3rd line operational support, with focus on day to day incident management related to ArcGIS Server on Windows Server, web map viewers, ArcSDE, SQL Server and Oracle on Linux
* Troubleshooting and resolving complex technical application issues: application access, recovery and tuning
* End-to-end monitoring and problem management across all technical areas
* Act as interface between our customers and various infrastructure support groups providing operating system and storage/network support
* Work very closely with the customer to provide guidance in the effective use of GIS systems, products and services (mainly ESRI technologies)
Participate in global pro-active GIS service enhancements:
* Plan and participate in global GIS Back End ever greening activities like new releases, security patches and application upgrades
* Automation of workflows maintaining applications (ie upgrade, migration, stabilization, workarounds)
* Document, maintain and improve service performance metrics
Participate in new ArcGIS Server deployments and introduction of new technologies:
* Translating customer requirements in infrastructure design and managing component infrastructure provider's delivery on new requirements
* On boarding (technical support) of new GIS functionality into the service, ensure appropriate transition from project to support
* Deployment of GIS Back End services to new locations around the globe liaising with hardware, storage & operating system component infrastructure providers and customers
* Contribute to successful project delivery within agreed time and budget
Knowledge skills and abilities
Must have:
* Master's degree in computer science, geography, GIS, or other closely related field
* Minimum of three years of work experience in similar role
* Excellent GIS Back End application support skills covering ArcGIS Server, Internet Information Services (IIS), ArcSDE, Oracle on Linux and SQL Server
* Very good IT Infrastructure skills covering Windows Server (and Linux) administration
* Experience with Middleware administration and configuration (Web applications on IIS, Tomcat, Active Directory, Kerberos KDC, DNS)
* Scripting exposure to Python Scripting (optional PowerShell)
* Customer focused and pro-active attitude; enjoy customer facing, taking end-to-end responsibility
* Be able to work with various specialized multinational support teams to bring complex requests or problems to timely resolution
* Excellent communication skills in English, both spoken and written
Regards,
Chamiel van Beek
Account Specialist
Michael Bailey Associates