System Administrator

Basel

‐ Onsite

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Keywords

Reference #:5562NC

Industry: Pharmaceuticals

Location: Basel und Region

Start: ASAP

Duration: Till

Workload: 70%

Main responsibilities:

Provide Tech Support for the Win10 PoC community consisting of a lot of Basel based VIP's. Maintain the Ticketing DB. Help people with new technology on-site. Develop Training Material.
Installation, support and maintenance of the application (including its configuration or customization) Software and hardware installs, re-installs, upgrades, moves, changes and relocations made when necessary and as required
Support of the server environment on which the application is running including monitoring uptime, upgrades, backups, integrity checks, etc.,
Coordinating with other IT resources as necessary Troubleshooting and resolution of application incidents that cannot be handled by the Help Desk
Coordinating with other internal and external parties as necessary Development and ongoing update of a knowledge database relating to support and maintenance issues
Planning and implementing changes to the application as part of a structured release process (as approved by management)

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