SAP CRM/IS-U Consultant

West Flanders Province  ‐ Onsite
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Description

Job title SAP CRM/IS-U consultant (Dutch & English speaking)

€80 an hour (negotiable)

Location - West Flanders, Belgium

Length of contract: 13 weeks

A Utilities company in Flanders is looking to extend their current SAP ECC/ISU solution and CRM 7.0 for customer interactions and customer service solution with a B2C web portal. In this context, we are looking to strengthen our CRM core team with an expert in CRM with prior project experience in setting up a CRM system.

Key Responsibilities/duties - No more than 4 bullet points

1. The expert should combine consultancy skills with SAP CRM functional and technical knowledge to assist our customer in designing and building their web portal.

Key skills required - No more than 4 bullet points

1. Experience in SAP CRM implementation project in the following domains: CRM service request management & CRM Interaction Center (focus IS/U), shared service centers of ITSM

2. Good business acumen, able to understand clients expectations, anticipate needs and proactively propose innovative solutions in SAP

3. Senior/Expert knowledge of SAP CRM (configuration in transactions & UI layer), CRM service request management, CRM Interaction Center (focus IS/U), shared service centers of ITSM

4. Senior knowledge of SAP CRM Middleware principles

Desirable/Beneficial skills - No more than 2 or 3

1. Knowledge of CRM operational reporting

2. Knowledge ISU/SAP CS/PM

3. Technical knowledge of webportals (Webforms, authentication, navigiation, HTML5, CSS, ) & SAP CRM technical possibilities, SAP Cloud Portal, UI5/Fiori & oData

Notwithstanding any guidelines given to years of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally: Please see our website for our full diversity statement.

Start date
14-05-2018
Duration
13
From
Square One Resources
Published at
11.05.2018
Project ID:
1553369
Contract type
Freelance
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