10/27/2024 updated

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Experienced Business Owner and Project Management Professional with Virtual Assistant Expertise

Cairo, Egypt
Only remote
Bachelor's Degree in Trade Logistics & International Transport Management
Cairo, Egypt
Only remote
Bachelor's Degree in Trade Logistics & International Transport Management

Profile attachments

Adel Helmy's Resume.pdf

Business DevelopmentCustomer Relationship ManagementBusiness EfficiencyStrategic ManagementE-CommerceMarket ResearchProject ManagementShopifyBudgetingCoaching and MentoringProject DeliveryAccount Management
Project Management
Comprehensive project management skills including planning, execution, and completion while adhering to timelines and budgets.

Virtual Assistant Management
Expertise in training, leading, and managing virtual assistant teams, including developing training materials and coaching plans.

Business Development
Proven ability to expand and grow businesses, including opening multiple branches and developing management disciplines.

Market Research
Capability to conduct market research for informed business decisions and strategy development.

Shopify
Proficiency in using Shopify platform for e-commerce operations and management.

Customer Relationship Management (CRM)
Experience in managing customer relationships, including account management and maintaining long-lasting customer relationships.

Strategic Planning
Skill in developing and implementing strategic plans for business growth and operational efficiency.
 

Experience

Professional experience10+ years
Freelancer since2012

Languages

ArabicNative speakerEnglishFluent

Project history

Project Manager

Acajia Egypt
Lead project teams in the manufacturing and selling of outdoor furniture. Oversee project planning, execution, and completion, ensuring adherence to timelines and budget. Coordinate with various departments to ensure seamless operations and quality control.

Founder and Owner

Sherlocked Escape Room
Expanded the business from one location to six branches in Egypt, with plans to open in Saudi. Developed management disciplines including planning, strategy, organizing, staffing, leading, control, and change.

Virtual Assistants Training Specialist

Virtual Worker Now
Identified training needs by evaluating strengths and weaknesses. Developed training materials for newly hired virtual assistants.

Virtual Assistant Team Leader

Virtual Worker Now
Ensured high standards in product uploads. Developed coaching plans to ensure team improvements. Met and often exceeded daily KPIs. Created an inspiring team environment with open communication. Set clear team goals and delegated tasks effectively.

Account Manager

Pixel Egypt
Operated as the lead point of contact for all matters specific to accounts. Built and maintained strong, long-lasting customer relationships. Oversaw customer account management, including negotiating contracts and agreements to maximize profit.

Logistics Coordinator Trainee

The Arab Contractors Company
Utilized logistics IT to optimize shipping and transport procedures. Communicated with suppliers, retailers, and customers to achieve profitable deals and mutual satisfaction. Planned and tracked shipment of final products according to customer requirements. Coordinated and monitored supply chain operations.

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