Experienced Business Owner and Project Management Professional with Virtual Assistant Expertise
Graduation:
Bachelor's Degree in Trade Logistics & International Transport Management
Hourly-/Daily rates:
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Languages:
Arabic (Native or Bilingual) | English (Full Professional)
Information
Keywords
Customer Relationship ManagementProject ManagementStrategic ManagementMarket ResearchShopifyBusiness DevelopmentBusiness EfficiencyE-CommerceBudgetingCoaching and MentoringProject DeliveryAccount Management+ 2 more keywords
Attachments
Adel-Helmy-s-Resume_271024.pdf
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Skills
Project Management
Comprehensive project management skills including planning, execution, and completion while adhering to timelines and budgets.
Virtual Assistant Management
Expertise in training, leading, and managing virtual assistant teams, including developing training materials and coaching plans.
Business Development
Proven ability to expand and grow businesses, including opening multiple branches and developing management disciplines.
Market Research
Capability to conduct market research for informed business decisions and strategy development.
Shopify
Proficiency in using Shopify platform for e-commerce operations and management.
Customer Relationship Management (CRM)
Experience in managing customer relationships, including account management and maintaining long-lasting customer relationships.
Strategic Planning
Skill in developing and implementing strategic plans for business growth and operational efficiency.
Project history
01/2022
-
Present
Project Manager
Acajia Egypt
Lead project teams in the manufacturing and selling of outdoor furniture. Oversee project planning, execution, and completion, ensuring adherence to timelines and budget. Coordinate with various departments to ensure seamless operations and quality control.
01/2015
-
Present
Founder and Owner
Sherlocked Escape Room
Expanded the business from one location to six branches in Egypt, with plans to open in Saudi. Developed management disciplines including planning, strategy, organizing, staffing, leading, control, and change.
01/2021
-
12/2022
Virtual Assistants Training Specialist
Virtual Worker Now
Identified training needs by evaluating strengths and weaknesses. Developed training materials for newly hired virtual assistants.
01/2020
-
12/2021
Virtual Assistant Team Leader
Virtual Worker Now
Ensured high standards in product uploads. Developed coaching plans to ensure team improvements. Met and often exceeded daily KPIs. Created an inspiring team environment with open communication. Set clear team goals and delegated tasks effectively.
01/2016
-
12/2019
Account Manager
Pixel Egypt
Operated as the lead point of contact for all matters specific to accounts. Built and maintained strong, long-lasting customer relationships. Oversaw customer account management, including negotiating contracts and agreements to maximize profit.
01/2015
-
12/2016
Logistics Coordinator Trainee
The Arab Contractors Company
Utilized logistics IT to optimize shipping and transport procedures. Communicated with suppliers, retailers, and customers to achieve profitable deals and mutual satisfaction. Planned and tracked shipment of final products according to customer requirements. Coordinated and monitored supply chain operations.
Local Availability
Only available for remote work
Experienced Business Owner and Project Management Professional with Virtual Assistant Expertise
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