Profileimage by Adel Helmy Experienced Business Owner and Project Management Professional with Virtual Assistant Expertise from Elsheikhzayed

Adel Helmy

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Last update: 27.10.2024

Experienced Business Owner and Project Management Professional with Virtual Assistant Expertise

Graduation: Bachelor's Degree in Trade Logistics & International Transport Management
Hourly-/Daily rates: show
Languages: Arabic (Native or Bilingual) | English (Full Professional)

Keywords

Customer Relationship Management Project Management Strategic Management Market Research Shopify Business Development Business Efficiency E-Commerce Budgeting Coaching and Mentoring + 2 more keywords

Attachments

Adel-Helmy-s-Resume_271024.pdf

Skills

Project Management
Comprehensive project management skills including planning, execution, and completion while adhering to timelines and budgets.

Virtual Assistant Management
Expertise in training, leading, and managing virtual assistant teams, including developing training materials and coaching plans.

Business Development
Proven ability to expand and grow businesses, including opening multiple branches and developing management disciplines.

Market Research
Capability to conduct market research for informed business decisions and strategy development.

Shopify
Proficiency in using Shopify platform for e-commerce operations and management.

Customer Relationship Management (CRM)
Experience in managing customer relationships, including account management and maintaining long-lasting customer relationships.

Strategic Planning
Skill in developing and implementing strategic plans for business growth and operational efficiency.
 

Project history

01/2022 - Present
Project Manager
Acajia Egypt

Lead project teams in the manufacturing and selling of outdoor furniture. Oversee project planning, execution, and completion, ensuring adherence to timelines and budget. Coordinate with various departments to ensure seamless operations and quality control.

01/2015 - Present
Founder and Owner
Sherlocked Escape Room

Expanded the business from one location to six branches in Egypt, with plans to open in Saudi. Developed management disciplines including planning, strategy, organizing, staffing, leading, control, and change.

01/2021 - 12/2022
Virtual Assistants Training Specialist
Virtual Worker Now

Identified training needs by evaluating strengths and weaknesses. Developed training materials for newly hired virtual assistants.

01/2020 - 12/2021
Virtual Assistant Team Leader
Virtual Worker Now

Ensured high standards in product uploads. Developed coaching plans to ensure team improvements. Met and often exceeded daily KPIs. Created an inspiring team environment with open communication. Set clear team goals and delegated tasks effectively.

01/2016 - 12/2019
Account Manager
Pixel Egypt

Operated as the lead point of contact for all matters specific to accounts. Built and maintained strong, long-lasting customer relationships. Oversaw customer account management, including negotiating contracts and agreements to maximize profit.

01/2015 - 12/2016
Logistics Coordinator Trainee
The Arab Contractors Company

Utilized logistics IT to optimize shipping and transport procedures. Communicated with suppliers, retailers, and customers to achieve profitable deals and mutual satisfaction. Planned and tracked shipment of final products according to customer requirements. Coordinated and monitored supply chain operations.

Local Availability

Only available for remote work
Profileimage by Adel Helmy Experienced Business Owner and Project Management Professional with Virtual Assistant Expertise from Elsheikhzayed Experienced Business Owner and Project Management Professional with Virtual Assistant Expertise
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