Operation Manager
FMTC. Co
Keywords
Customer Relationship Management
Business To Business
Lean Processes
Project Management
Operational Excellence
Program Management Professional
Resource Management
Training Activities
Budgeting
Skills
Operation program manager with 12 years of experience I have excelled in improving many operational areas in the department, including budget, project management and customer relationships. I attended many training programs on lean thinking and used that knowledge to reduce costs, resource management, operational excellence
My years of experience have allowed me to learn and improve many vital skills. I am very familiar with a variety of software related to customer relationship management and enterprise resource planning.
My years of experience have allowed me to learn and improve many vital skills. I am very familiar with a variety of software related to customer relationship management and enterprise resource planning.
Project history
01/2023
-
01/2024
* Effectively communicate the challenges and opportunities with US office
* Ensure office is appropriately staffed to meet the objective of projects
* Lead and evaluate developers (e.g. Story Velocity)
* Control deadlines and activities
* Apply change, risk, and resource management
* Assess office performance and aim to maximize ROI
* Ensure office is appropriately staffed to meet the objective of projects
* Lead and evaluate developers (e.g. Story Velocity)
* Control deadlines and activities
* Apply change, risk, and resource management
* Assess office performance and aim to maximize ROI
01/2019
-
01/2020
Assistant Program Manager - Technology Incubation & Commercialization
* CRM- Project planning & team communication.
* Assist Program Manager and Program Director in developing budget, schedule and scope.
* Provide technical support and guidance to project team to achieve project objectives.
* Monitor and manage project team to ensure project delivery within allotted budget and timelines.
* Ensure that the project team follows best practices and standard operation procedures.
* Assist Program Manager and Program Director in developing budget, schedule and scope.
* Provide technical support and guidance to project team to achieve project objectives.
* Monitor and manage project team to ensure project delivery within allotted budget and timelines.
* Ensure that the project team follows best practices and standard operation procedures.
01/2015
-
01/2019
Program Officer
AL Khwarizmi Institute of Computer Science- TICK
* Plan and organize program activities with the Implementing partner organization.
* Design and develop program proposals including conceptual, methodological, operational,
* Support senior management in building linkages and liaison with concerned stakeholders including
civil society, government departments and beneficiaries.
* Network and build linkages with other similar organizations and initiatives
* Design and develop program proposals including conceptual, methodological, operational,
* Support senior management in building linkages and liaison with concerned stakeholders including
civil society, government departments and beneficiaries.
* Network and build linkages with other similar organizations and initiatives
01/2011
-
12/2013
Junior Marketing Manager
EventUS
* Develop & account management (B2B, B2C).
* Supervised Sales Team Planning.
* Permanently monitor the market and the competitors
* 252 Events Organized [Corporate Trainings, workshops, employee engagement-based activities].
* Supervised Sales Team Planning.
* Permanently monitor the market and the competitors
* 252 Events Organized [Corporate Trainings, workshops, employee engagement-based activities].
01/2010
-
01/2011
Internee Business Development & Client services
Publicis PVT.LTD
* Creative Content writing.
* Ad Campaigns (General tire, Big Apple Muree brewery, WI tribe Azadi Campaign).
* Creatives for Brand strategy, 10 plus companies' market survey & research.
* Ad Campaigns (General tire, Big Apple Muree brewery, WI tribe Azadi Campaign).
* Creatives for Brand strategy, 10 plus companies' market survey & research.
Local Availability
Open to travel worldwide
Other
145 startups I have worked with now 17 have pivoted into companies three others now hold software companies and AI robotics Manager positions at other companies.
