Full Stack Web Developer

* Led end-to-end web development projects, integrating innovative technologies to build
responsive, high-converting e-commerce platforms for leading retailers.
* Aligned technical roadmaps with business goals, expanding client base by 30% and boosting
revenues by 40% in 6 years.
* Provided extensive post-launch support, ensuring 99% uptime and swift resolution of
technical issues.
* Implemented SEO best practices including keyword research, metadata optimization, and
link-building to improve keyword rankings.
* Led website redesigns incorporating user data and analytics to enhance navigation and
boost conversion rates by 25%.
* Managed a team of 10-15 developers and designers, promoting collaboration and
accountability.

Key Achievements:
* Built award-winning e-commerce platforms for major retailers.
* Reduced page loading times from 8 sec to 1.5 sec through performance optimization
initiatives.
* Grew organic site traffic by 50% within 1 year through SEO efforts.
* Increased sales conversion rates by 35% post-redesign and personalization.

* Handled 100+ daily customer inquiries regarding Forex trading platforms and transactions.
* Onboarded new traders seamlessly through robust account setup processes.
* Educated clients on trading concepts, empowering them to make informed decisions.
* Maintained 95% customer satisfaction score via prompt issue resolution.

* Provided customer service and technical support for HP's desktop division and warranty
programs.
* Leveraged extensive product knowledge to effectively educate clients on extended warranty
benefits.
* Skilfully handled 100+ inquiries daily via phone, email, and chat support.
* Upsell.