05/09/2026 updated

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Atlassian Administrator/Consultant

Punta Umbria, Spain
Worldwide
Bachelor of Sciences - Softwaretechnik
Punta Umbria, Spain
Worldwide
Bachelor of Sciences - Softwaretechnik

Data AnalysisAtlassian ConfluenceAtlassian JiraAutomationBusiness ProcessesCloud ComputingSoftware DocumentationInformation Technology ConsultingScrum MethodologyService ManagementTraining ActivitiesUser AssistanceWorkflowsAdministrative OperationsAtlassian Tools
About Me
Atlassian Cloud Consultant with 6+ years of experience implementing Jira Cloud, Confluence, and Jira Service Management for growing companies (50-500 employees).

Core Experience:
Cloud Migrations & Consolidation
  1. Jira Server/DC → Cloud migrations
  2. Multi-instance consolidations
  3. Post-migration optimization & cleanup
Service Desk Implementation
  1. Jira Service Management setup (HR, IT, Operations)
  2. SLA definition & workflow design
  3. Self-service portals & automation
  4. Email integration & notification management
Jira Administration & Optimization
  1. Workflow design for complex business processes
  2. Custom fields, screens, permission schemes
  3. Scrum board configurations
  4. Instance health checks & cleanup
Reporting & Analytics
  1. EazyBI dashboard development
  2. Structure (project tracking & resource planning)
  3. Custom JQL & automation rules
Training & Enablement
  1. User & admin training (remote & on-site)
  2. Best practice workshops
  3. Documentation & knowledge transfer

Languages

GermanNative speakerEnglishFluent

Project history

Atlassian Administrator

Other

• Set up a Jira Cloud environment for the facility management department to manage real estate
services, supporting approximately 100 users.
• Creation of comprehensible documentation and training videos

Atlassian Administation and Consultion in Jira Service Management

Other

500-1000 team member

• Analyzed requirements for a new Jira Service Management Cloud implementation for the HR
department, supporting 50 agents and a user base of up to 1500 employees.
• Migration of multiple Jira Service Management projects into a single project with understandable
structure
• Coordination with stakeholders for targeted setup of the new project
• Set up of the project including meaningful automations and comprehensible documentation
• Established and supported Service Level Agreements (SLAs) to ensure timely responses and
resolutions for HR-related inquiries.

Atlassian Administrator

Government and Public Services

>10.000 team member

• Provided ongoing administration and optimization for a Jira and Confluence Data Center
environment, supporting 2000 users across various departments for project management
purposes.
• Implementation of security-relevant updates and system adjustments in accordance with data
protection guidelines
• Consultation on best practices in the Atlassian ecosystem and targeted add-on integration
• Evaluation and implementation of Marketplace apps for process support and creation of
knowledge documentation in Confluence

Atlassian Administrator

Goods & Retail

10-50 team member

• Analyzed and optimized the Jira Service Management Cloud environment for the customer
support department, supporting approximately 10 users to improve user experience and
efficiency.
• Implementation of individual configurations in Jira and Confluence to map functional requirements
• Close coordination with departments for continuous improvement of project configuration
including structured cleanup

Atlassian Administator - Migration

Goods & Retail

10-50 team member

• Managed the migration from Jira Server to Atlassian Cloud for the IT department, supporting
around 10 users and ensuring a seamless transition of existing add-ons.
• Review of existing workflows and consultation on sensible adjustments in the new system
• Set up of Atlassian Guard
• Introduction and support for administrators in working with the new environment

Atlassian Administrator

Banking & Financial Services

1000-5000 team member

• Set up and planned a new Jira Service Management project on Atlassian Cloud for the HR
department, supporting around 100 users with their onboarding process.
• Consultation on best practices and training on system usage
• Creation of workflows and permissions

Certificates

Atlassian Certified Confluence Admi for Cloud

Atlassian

2025

Atlassian Certified Administration Expert

Atlassian

2025

Atlassian Certified Jira Service Project Manager

Atlassian

2025

Cloud Organization Admin Certification (ACP-OA)

Atlassian

2023

Profession Scrum Master I

Scrum.org

2022

Atlassian Certified in Managing Jira Projects for Cloud

Atlassian

2022

Atlassian Pro Skills Badge: Confluence Space Administration

Atlassian

2022

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