Profileimage by Bilal Islam Power Platform and D365 CE Expert from Istanbul

Bilal Islam

available

Last update: 18.12.2024

Power Platform and D365 CE Expert

Graduation: MSCS, Computer Sciences
Hourly-/Daily rates: show
Languages: English (Full Professional)

Keywords

Microsoft Azure Microsoft Dynamics CRM Powerapps Microsoft Dynamics Power BI Requirements Analysis SQL Server Integration Services Application Programming Interfaces (APIs) Artificial Intelligence Customer Relationship Management + 18 more keywords

Attachments

BILAL-ISLAM-CV-4_181224.pdf

Skills

I am a Dynamics CRM / 365 CE-certified Solution Architect & Principal Power Platform Developer. I have worked on many Dynamics CRM / 365 CE projects, some designed and developed from scratch, many upgraded from old to latest versions, and provided architect-level support.

I have experience on
  • Requirement gathering and Fit Gap analysis
  • Requirement analysis, system and solution design, and estimation.
  • Microsoft Dynamics 365 CE Sales, Marketing, Service, Field Service and custom module.
  • Microsoft Power Platform, PowerApps Model Driven App, Power Apps Canvas, Power Apps Portal, Power Automate Flow, Dataflows etc.
  • Azure Services, Azure AD and Azure B2C Tenants management, Azure Apis, Azure logic apps, Azure functions, Azure Service Plans, Azure Bot implementation and management.
  • Microsoft Power BI and Power BI report builder.
  • Microsoft Dynamics 365/CRM & SQL On-Premise Server management (2011 - V 9.*).
  • SQL Server Reporting for On-Premise and Cloud.
  • Data migration and integration with Dynamics CRM using SQL Server Integration Services (SSIS) (Kingsway Soft), WCF controls, and Azure services.
  • Connectivity of Microsoft Dynamics CRM with different servers and applications.
  • Payment Gateway integration and details with Dynamics for multiple regions.
  • SharePoint integration and customization.
  • Azure DevOps and git management.
  • Proper documentation.
  • Unit and integration testing, etc, using FakeXrm, Playwright and EasyRepo framework.
  • Mentoring team/project fellows.
  • Strong Problem-Solving skills.
  • Strong learning and delivering skills.
  • Training End Users.
Currently I am training myself on Copilet Studio AI and Azure AI.

Project history

07/2022 - 12/2024
Microsoft Dynamics 365 CE Engineer
TechAir Group (Internet and Information Technology, 50-250 employees)

Project Analysis & Estimation.
R & D for complexities.
Power Platform Management.
Azure Resource management and implementation.
Model Driven apps configuration, customisation, development and testing.
DevOps pipeline CI/CD.
MS Power BI reports and Dashboards.
Azure management and development of different resources.
SaaS for Integration Services.
SaaS for enterprise Desktop Application management.
Figma used for Screens, data flows, and processes

08/2022 - 11/2023
Microsoft Power Platform and Azure Engineer
Collectius CMS (S) Pte. Ltd. (Banks and financial services, 500-1000 employees)

Module Analysis, Designing, and Solution Designing.
Research and Development.
Power Platform Management.
Azure Resource management and implementation.
3rd Party Services Phone Calls, SMS, Payment Gateway integration and management, Databases and multiple integration services and management for different countries
Azure DevOps.
MS Power BI reports and Dashboards.
Azure management and development of different resources.
First-level Support, Jira documentation.

02/2020 - 08/2022
Senior MS Dynamics CRM Developer
Intelligent System Groups Ltd (Internet and Information Technology, 250-500 employees)

Module Analysis, Design & Estimation.
Requirement Analysis, Solution Designing.
Research and Development for complex tasks and modules.
Power Platform Management.
Azure Resource management and implementation.

Model Driven apps configuration, customization, development and testing.
DevOps pipeline CI/CD deployment
MS Power BI reports and Dashboards.

Azure management, and development of different resources.

11/2016 - 02/2020
Senior Software Engineer (MS Dynamics CRM)
Dual Layer IT Solutions Hong Kong (Internet and Information Technology, 10-50 employees)

Requirement analysis and proper documentation for MS Dynamics CRM Projects. Server installation and configuration for both CRM and SQL Server.
Completing and delivering project versions in time including proper testing.
Research and development for various areas of MS Dynamics CRM including plugins, workflows, XRM model of Java Script, ribbon customization, web resources, SSRS reports, data migration and integration with CRM.
MS Dynamics 365 mobile application Customization and Configuration.
Code up gradation from previous CRM’s versions to latest versions.
Meeting with Client, Requirement gathering.
Requirement analysis, proper documentation.
Time estimation of Tasks.
Mentoring & helping other team members in various areas of CRM customisation and development.
Manage the MS Dynamics CRM Server, MS SQL Server and Windows Server.
Training Users.

06/2016 - 01/2017
Software Engineer
TEG Consultant UAE (Public service, 250-500 employees)

Customization the CRM system, developing portals, and reports to model the clients organizational process.
Developing .Net based applications for our customers and partners.
Designing database for projects and developing the SQL scripts.
Mocking up specifications for our overseas development team and facilitating the completion testing and deployment of development projects.
Guiding projects along through daily communications with the customer or project manager.
Resolving technical issues with servers, authentication, IIS , Exchange, SQL, SRS, and other related technologies to CRM.
Distribute information on the latest CRM- related and technology news to the team members.

04/2015 - 11/2015
Software Engineer (MS Dynamics CRM)
Power Objects Private Ltd. Pakistan (Internet and Information Technology, 50-250 employees)

Completing and delivering assigned work orders in time including proper testing.
Work orders were related to MS Dynamics CRM's customization, development, extensions, SSRS reports, data migration using SSIS for CRM.
Research and development for various areas of MS Dynamics CRM including plugins, workflows, XRM model of Java Script, ribbon customization, web resources, SSRS reports, data migration and integration with CRM.
Code upgradation from previous CRM’s versions to latest versions.
Conversation with consultants related to any issue or queries in work order.

Certifications

PL-600: Microsoft Power Platform Solution Architect
Microsoft
2022
PL-400: Power Platform Developer Associate
Microsoft
2022

Local Availability

Only available for remote work
Profileimage by Bilal Islam Power Platform and D365 CE Expert from Istanbul Power Platform and D365 CE Expert
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