Principal Consultant, Tech Lead & Architect
Appian
Keywords
Appian
Skills
Senior Appian Consultant (Architect/Developer/Lead)
Project history
05/2023
-
05/2023
Project Summary
* Principal Consultant, Tech Lead & Architect (Appian) on major vehicle manufacturing BPM
implementation at Jaguar Land Rover (UK). Leading multiple projects in parallel including
compliance (Brexit), logistics & supply chain, contract & vendor management and emissions
calculator. Responsible for solutions design, development and implementation of core platform
frameworks (greenfield customer), establishment of Appian best practices and solution
assurance/governance. Participating in client workshops to drive process discovery, analysis,
design, simulation and optimization. The role also requires team leadership and mentoring
activities of junior team members as required.
* Principal Consultant, Tech Lead & Architect (Appian) on major vehicle manufacturing BPM
implementation at Jaguar Land Rover (UK). Leading multiple projects in parallel including
compliance (Brexit), logistics & supply chain, contract & vendor management and emissions
calculator. Responsible for solutions design, development and implementation of core platform
frameworks (greenfield customer), establishment of Appian best practices and solution
assurance/governance. Participating in client workshops to drive process discovery, analysis,
design, simulation and optimization. The role also requires team leadership and mentoring
activities of junior team members as required.
05/2023
-
05/2023
Senior Consultant
Appian
member of Appian delivery team in Agile project environment. Responsible for solutions design,
development and implementation of core platform frameworks (greenfield customer), establishment
of Appian best practices and solution assurance/governance. Participating in client workshops to
drive process discovery, analysis, design, simulation and optimization. The role also requires
team leadership and mentoring activities of junior team members as required.
development and implementation of core platform frameworks (greenfield customer), establishment
of Appian best practices and solution assurance/governance. Participating in client workshops to
drive process discovery, analysis, design, simulation and optimization. The role also requires
team leadership and mentoring activities of junior team members as required.
05/2023
-
05/2023
Principal Consultant (Appian)
Telecommunications and Government customers. Roles included Architect, Solution Design,
Technical/Functional & Test Lead of respective teams in Agile project environments. Responsible
for facilitating client workshops to drive process discovery, analysis, design, simulation and
optimization. The role also requires team leadership and mentoring activities as required.
Customers include
* Bendigo Bank
* NBN
* Fair Work Commission
Technical/Functional & Test Lead of respective teams in Agile project environments. Responsible
for facilitating client workshops to drive process discovery, analysis, design, simulation and
optimization. The role also requires team leadership and mentoring activities as required.
Customers include
* Bendigo Bank
* NBN
* Fair Work Commission
05/2023
-
05/2023
Senior Consultant (Appian)
KONE
* KONE (Finland)
* Barclays (UK)
* Santander (UK)
* Senior Consultant (Appian) on financial BPM implementation project. Technical/Functional & Test
Lead of respective teams in Agile project environment. Responsible for facilitating client
workshops to drive process discovery, analysis, design, simulation and optimization. The role
also requires team leadership and mentoring activities as required.
* Barclays (UK)
* Santander (UK)
* Senior Consultant (Appian) on financial BPM implementation project. Technical/Functional & Test
Lead of respective teams in Agile project environment. Responsible for facilitating client
workshops to drive process discovery, analysis, design, simulation and optimization. The role
also requires team leadership and mentoring activities as required.
05/2023
-
05/2023
Senior System Architect
Technical/Functional Lead of development team (incorporating lead development role) on Customer
Service Stream responsible for facilitating client workshops to drive process discovery,
analysis, design, simulation and optimization. The role also requires team leadership and
mentoring activities as required.
* Lead of Platform Team responsible for establishing multiple Pega Cloud environments and
subsequent virtualised environments on client infrastructure. Subsequently tasked with lead
development role on Payments Stream responsible for facilitating client workshops to drive
process discovery, analysis, design, simulation and optimization. The role also requires team
leadership and mentoring activities as required.
Service Stream responsible for facilitating client workshops to drive process discovery,
analysis, design, simulation and optimization. The role also requires team leadership and
mentoring activities as required.
* Lead of Platform Team responsible for establishing multiple Pega Cloud environments and
subsequent virtualised environments on client infrastructure. Subsequently tasked with lead
development role on Payments Stream responsible for facilitating client workshops to drive
process discovery, analysis, design, simulation and optimization. The role also requires team
leadership and mentoring activities as required.
05/2023
-
05/2023
Senior System Architect
Team responsible for establishing multiple Pega Cloud environments and subsequent virtualised
environments on client infrastructure. Subsequently tasked with lead development role on Payments
Stream responsible for facilitating client workshops to drive process discovery, analysis,
design, simulation and optimization. The role also requires team leadership and mentoring
activities as required.
* Senior webMethods BPMS Consultant on utilities BPM implementation project. Working closely with
client teams I was responsible for process discovery, analysis, design, simulation and
optimization. In addition I was responsible for configuration, troubleshooting, migration and
product updates. The role also requires team leadership and mentoring activities as required.
environments on client infrastructure. Subsequently tasked with lead development role on Payments
Stream responsible for facilitating client workshops to drive process discovery, analysis,
design, simulation and optimization. The role also requires team leadership and mentoring
activities as required.
* Senior webMethods BPMS Consultant on utilities BPM implementation project. Working closely with
client teams I was responsible for process discovery, analysis, design, simulation and
optimization. In addition I was responsible for configuration, troubleshooting, migration and
product updates. The role also requires team leadership and mentoring activities as required.
05/2023
-
05/2023
Senior Tibco BPM Lead
Tibco developer, I was positioned in multiple roles including architect, solution design,
technical lead and functional lead due to my knowledge of Tibco BPM architectures together with
an understanding of 'end to end' processing. In addition I was responsible for management of all
NCS infrastructure (VM platform) including installations, upgrades and support due to my detailed
knowledge of the Tibco software stack. The project implemented a custom front-end (.NET)
therefore the iProcess SSO API's were utilised. This involved coordination and education of
off-shore resources (Singapore and Suzhou).
* Tibco Fix Lead role on major telecommunications transformation project. Initially engaged as
Senior Tibco developer, I was positioned in lead role (SIT Fix Team) due to my knowledge of both
Siebel and Tibco integration architectures together with an understanding of 'end to end'
processing. A key challenge was to implement governance mechanisms and quality control measures
to enhance defect resolution and implement technically correct solutions. This involved
coordination and education of off-shore resources (Chennai).
* Functional lead for 'mass' mail communication fulfilment solution for major Oracle (Siebel)
upgrade project. Initially employed as an Integration Specialist, I demonstrated initiative and
leadership by acquiring ownership of this solution. As functional lead, I was responsible for all
components of the solution, including configuration, automation, integration and resource
management. At the same time, I worked in a consulting capacity with client Architect to drive
solution enhancements to the existing legacy messaging architecture. As a result a new messaging
architecture incorporating complex data transformation layer was adopted.
* As the Siebel integration subject matter expert, I have been employed in a solution design
capacity on 2 Siebel releases. I have also been engaged in major integration initiatives at the
National Australia Bank including a proof of concept to evaluate rapid development and deployment
of a loan origination system utilising the Tibco suite of products.
* I have successfully designed, tested and implemented multiple application enhancements to
existing Siebel solutions, each requiring stringent planning to reduce potential impacts to
existing components. I have been involved in the National Australia Bank's three major projects
engaged for the complete lifecycle - high level design, detailed design, build, unit test,
performance tuning, support and implementation. During this time I maintained an excellent
working relationship with all stakeholders from business owners, middleware, contractors,
testers, Siebel expert services and fellow colleagues.
* I have enhanced my previous management experience through internal team lead appointments and
mentoring opportunities in an information technology environment. I have gained extensive
knowledge of architectures, solution design and process methodologies and as opportunities
presented, implemented these methodologies.
* I have extensive experience in enterprise integration, middleware architectures and interfacing
technologies utilising XML, XSLT, MQSeries, Worklfow processing and Integration Object's.
technical lead and functional lead due to my knowledge of Tibco BPM architectures together with
an understanding of 'end to end' processing. In addition I was responsible for management of all
NCS infrastructure (VM platform) including installations, upgrades and support due to my detailed
knowledge of the Tibco software stack. The project implemented a custom front-end (.NET)
therefore the iProcess SSO API's were utilised. This involved coordination and education of
off-shore resources (Singapore and Suzhou).
* Tibco Fix Lead role on major telecommunications transformation project. Initially engaged as
Senior Tibco developer, I was positioned in lead role (SIT Fix Team) due to my knowledge of both
Siebel and Tibco integration architectures together with an understanding of 'end to end'
processing. A key challenge was to implement governance mechanisms and quality control measures
to enhance defect resolution and implement technically correct solutions. This involved
coordination and education of off-shore resources (Chennai).
* Functional lead for 'mass' mail communication fulfilment solution for major Oracle (Siebel)
upgrade project. Initially employed as an Integration Specialist, I demonstrated initiative and
leadership by acquiring ownership of this solution. As functional lead, I was responsible for all
components of the solution, including configuration, automation, integration and resource
management. At the same time, I worked in a consulting capacity with client Architect to drive
solution enhancements to the existing legacy messaging architecture. As a result a new messaging
architecture incorporating complex data transformation layer was adopted.
* As the Siebel integration subject matter expert, I have been employed in a solution design
capacity on 2 Siebel releases. I have also been engaged in major integration initiatives at the
National Australia Bank including a proof of concept to evaluate rapid development and deployment
of a loan origination system utilising the Tibco suite of products.
* I have successfully designed, tested and implemented multiple application enhancements to
existing Siebel solutions, each requiring stringent planning to reduce potential impacts to
existing components. I have been involved in the National Australia Bank's three major projects
engaged for the complete lifecycle - high level design, detailed design, build, unit test,
performance tuning, support and implementation. During this time I maintained an excellent
working relationship with all stakeholders from business owners, middleware, contractors,
testers, Siebel expert services and fellow colleagues.
* I have enhanced my previous management experience through internal team lead appointments and
mentoring opportunities in an information technology environment. I have gained extensive
knowledge of architectures, solution design and process methodologies and as opportunities
presented, implemented these methodologies.
* I have extensive experience in enterprise integration, middleware architectures and interfacing
technologies utilising XML, XSLT, MQSeries, Worklfow processing and Integration Object's.
05/2022
-
12/2022
Senior Appian Consultant
South Australia Govt. DIT
05/2022
-
12/2022
Senior Appian Consultant
SA Govt - DIT
Responsibilities
* Senior Appian Consultant. The contract engagement at SA Govt (Department of Infrastructure &
Transport) included multiple responsibilities including
* Solution Design & Technical Governance (Multiple Applications)
* Security & Data Architecture
* UX & Process Architecture
* Development of core Appian Framework modules
* Exception FW
* Integration FW
* Audit FW
* Leading and mentoring junior resources and all facets of Requirements gathering, analysis &
estimation
* Senior Appian Consultant. The contract engagement at SA Govt (Department of Infrastructure &
Transport) included multiple responsibilities including
* Solution Design & Technical Governance (Multiple Applications)
* Security & Data Architecture
* UX & Process Architecture
* Development of core Appian Framework modules
* Exception FW
* Integration FW
* Audit FW
* Leading and mentoring junior resources and all facets of Requirements gathering, analysis &
estimation
03/2021
-
04/2022
Technical Lead/Architect
Jaguar Land Rover
03/2021
-
04/2022
Technical Lead/Architect
Jaguar Land Rover
Employer Period Position
Jaguar Land Rover (Contract)
Mar 2021 - Apr 2022
Technical Lead/Architect
Responsibilities
* Appian Technical Lead & Architect. The contract engagement at Jaguar Land Rover included multiple
responsibilities including
* Establishment of a greenfield Appian platform for customer (cloud infrastructure)
* Solution Design & Technical Governance (Multiple Applications)
* Security & Data Architecture
* UX & Process Architecture
* Development of core Appian Framework modules
* Exception FW
* Integration FW
* Transaction Manager
* Audit FW
* DevOps (Appian)
* Automated Test Setup & Suites
* Leading and mentoring junior resources and all facets of Requirements gathering, analysis &
estimation
Jaguar Land Rover (Contract)
Mar 2021 - Apr 2022
Technical Lead/Architect
Responsibilities
* Appian Technical Lead & Architect. The contract engagement at Jaguar Land Rover included multiple
responsibilities including
* Establishment of a greenfield Appian platform for customer (cloud infrastructure)
* Solution Design & Technical Governance (Multiple Applications)
* Security & Data Architecture
* UX & Process Architecture
* Development of core Appian Framework modules
* Exception FW
* Integration FW
* Transaction Manager
* Audit FW
* DevOps (Appian)
* Automated Test Setup & Suites
* Leading and mentoring junior resources and all facets of Requirements gathering, analysis &
estimation
06/2020
-
02/2021
Senior Appian Consultant
City West Water
06/2020
-
02/2021
Senior Appian Consultant
City West Water
Responsibilities
* Senior Appian Consultant. The contract engagement at City West Water included multiple
responsibilities including
* Establishment of a greenfield Appian platform for customer (cloud infrastructure)
* Security & Data Architecture
* UX & Process Architecture
* Development of core Appian Framework modules
* Exception FW
* Integration FW
* Transaction Manager
* Audit FW
* DevOps (Azure DevOps)
* Automated Test Setup & Suites
* Leading and mentoring junior resources and all facets of Requirements gathering, analysis &
estimation
* Senior Appian Consultant. The contract engagement at City West Water included multiple
responsibilities including
* Establishment of a greenfield Appian platform for customer (cloud infrastructure)
* Security & Data Architecture
* UX & Process Architecture
* Development of core Appian Framework modules
* Exception FW
* Integration FW
* Transaction Manager
* Audit FW
* DevOps (Azure DevOps)
* Automated Test Setup & Suites
* Leading and mentoring junior resources and all facets of Requirements gathering, analysis &
estimation
01/2015
-
05/2020
Principal Consultant PS APAC
Appian
01/2015
-
05/2020
Principal Consultant
Appian; KONE
Responsibilities
* Principal Consultant. The Principal Consultant role within Appian Profession Services includes all
aspects of consulting for global BPM software vendor. Primary focus on large scale IT projects
(BPMS) adopting the Appian Agile Project methodology
* Customer Projects Include
* Bendigo Bank
* NBN
* Fair Work Commission
* KONE (Finland)
* Barclays (UK)
* Santander (UK)
* Principal Consultant. The Principal Consultant role within Appian Profession Services includes all
aspects of consulting for global BPM software vendor. Primary focus on large scale IT projects
(BPMS) adopting the Appian Agile Project methodology
* Customer Projects Include
* Bendigo Bank
* NBN
* Fair Work Commission
* KONE (Finland)
* Barclays (UK)
* Santander (UK)
06/2011
-
12/2014
Senior System Architect
Pegasystems
06/2011
-
12/2014
Senior System Architect
Pegasystems
Responsibilities
* Certified Senior System Architect. Engaged as a Senior System Architect my role includes all
aspects of consulting for global BPM software vendor. Primary focus on large scale IT projects
(BPMS) including all phases of Pega Project methodology (Inception, Elaboration, Construction and
Transition)
* Certified Senior System Architect. Engaged as a Senior System Architect my role includes all
aspects of consulting for global BPM software vendor. Primary focus on large scale IT projects
(BPMS) including all phases of Pega Project methodology (Inception, Elaboration, Construction and
Transition)
07/2010
-
06/2011
Senior Consultant
Software AG
07/2010
-
06/2011
Senior Consultant
Software AG
Responsibilities
* Senior Consultant. Engaged as a Senior Consultant (webMethods suite), my role includes all aspects
of consulting for global software vendor. Primary focus on large scale IT projects (Integration,
BPMS, mediation & governance) with additional participation in planning, estimation and formal
Statement of Work submissions
* Senior Consultant. Engaged as a Senior Consultant (webMethods suite), my role includes all aspects
of consulting for global software vendor. Primary focus on large scale IT projects (Integration,
BPMS, mediation & governance) with additional participation in planning, estimation and formal
Statement of Work submissions
07/2008
-
07/2010
iProcess Technical Lead
NCSI Australia
06/2008
-
07/2010
iProcess Technical Lead
NCSI Australia
Responsibilities
* Senior Tibco iProcess Team Lead. Engaged as a Senior Tibco Developer (iProcess suite), my role was
extended to incorporate functional lead, technical lead and solutions design roles. In this
capacity, I was responsible for process analysis, design and re-engineering, process modeling,
system design, product evaluation and installation of iProcess environments
* Responsible for management of individual and team members' development (including .NET
development) and implementation. This includes liaison with of off-shore resources located in
Singapore and Suzhou
* Senior Tibco iProcess Team Lead. Engaged as a Senior Tibco Developer (iProcess suite), my role was
extended to incorporate functional lead, technical lead and solutions design roles. In this
capacity, I was responsible for process analysis, design and re-engineering, process modeling,
system design, product evaluation and installation of iProcess environments
* Responsible for management of individual and team members' development (including .NET
development) and implementation. This includes liaison with of off-shore resources located in
Singapore and Suzhou
04/2007
-
06/2008
Tibco Consultant
Aipex Pty Ltd
04/2007
-
06/2008
Tibco Consultant
Aipex Pty Ltd
Responsibilities
* Member of Tibco Integration Team. Initially employed as a Senior Tibco Developer (BusinessWorks),
I was engaged as Team Lead of a functional stream within the SIT Fix Team. In this capacity, I was
responsible for analysis, defect resolution and implementation of code changes for this functional
area, whilst providing quality control and governance to ensure alignment to approved technical
architecture
* Responsible for management of individual and team members support, defect management and
implementation of fix work. This included management of off-shore resources located in Chennai
* Member of Tibco Integration Team. Initially employed as a Senior Tibco Developer (BusinessWorks),
I was engaged as Team Lead of a functional stream within the SIT Fix Team. In this capacity, I was
responsible for analysis, defect resolution and implementation of code changes for this functional
area, whilst providing quality control and governance to ensure alignment to approved technical
architecture
* Responsible for management of individual and team members support, defect management and
implementation of fix work. This included management of off-shore resources located in Chennai
06/2006
-
02/2007
Functional Lead/Integration Specialist
PS Consulting to Oracle Corp.
05/2006
-
02/2007
Functional Lead/Integration Specialist
PS Consulting to Oracle Corp. Pty Ltd
Employer Period Position
PS Consulting to Oracle Corp. Pty Ltd
May 2006 - February 2007
Functional Lead/Integration Specialist
Responsibilities
* Member of Oracle Design & Development Team. Initially employed as an Integration Specialist, I
acquired (as functional lead) a major functional component of the Project, this being the 'mass'
mail communication fulfilment deliverable. Responsible for analysis, design, development and
implementation of this functional area, aligned to approved Project design methodology
* Responsible for Oracle EAI integration component designs and development. Responsible for
management of individual and team members detail design, build, unit test, integration test,
support, defect management and implementation of interfaces
* Responsible for Oracle automation component designs and development, including an orchestration
solution for these components. Responsible for management of individual and team members detail
design, build, unit test, support, defect management and implementation
* Recognised for my strong communication and analytical skills, I was engaged as Functional Lead,
liaising directly with business and technology stakeholders, both internal and external to the
project.
PS Consulting to Oracle Corp. Pty Ltd
May 2006 - February 2007
Functional Lead/Integration Specialist
Responsibilities
* Member of Oracle Design & Development Team. Initially employed as an Integration Specialist, I
acquired (as functional lead) a major functional component of the Project, this being the 'mass'
mail communication fulfilment deliverable. Responsible for analysis, design, development and
implementation of this functional area, aligned to approved Project design methodology
* Responsible for Oracle EAI integration component designs and development. Responsible for
management of individual and team members detail design, build, unit test, integration test,
support, defect management and implementation of interfaces
* Responsible for Oracle automation component designs and development, including an orchestration
solution for these components. Responsible for management of individual and team members detail
design, build, unit test, support, defect management and implementation
* Recognised for my strong communication and analytical skills, I was engaged as Functional Lead,
liaising directly with business and technology stakeholders, both internal and external to the
project.
02/2002
-
05/2006
Snr Analyst Programmer/Integration SME
National Australia Bank
11/2005
-
05/2006
Senior Analyst Programmer/SME
National Australia Bank
Responsibilities
* Member of Tibco BPM Design & Development Team. Actively sought after by project manager due to
strong Siebel integration skills. Responsible for analysis, design and development of an approved
automation design methodology for current and future project requirements using the Tibco product
suite
* Recognised for my strong communication and analytical skills, I was engaged as a liaison between
business representatives and the technical requirements team. This undertaking required the
co-operation and endorsement of multiple stakeholders including our middleware solution designer
* Member of Tibco BPM Design & Development Team. Actively sought after by project manager due to
strong Siebel integration skills. Responsible for analysis, design and development of an approved
automation design methodology for current and future project requirements using the Tibco product
suite
* Recognised for my strong communication and analytical skills, I was engaged as a liaison between
business representatives and the technical requirements team. This undertaking required the
co-operation and endorsement of multiple stakeholders including our middleware solution designer
01/2004
-
09/2004
Senior Analyst Programmer/Team Lead
National Australia Bank
Responsibilities
* Team Lead of the project's online interface components. Responsible for management of individual
and team members detail design, build, unit test, integration test, support, defect management and
implementation of interfaces
* I instigated, developed and implemented an approved interface design methodology for current and
future project requirements. During this time I also developed a XML data standard designed to
streamline the transfer of data between front-end and middleware clients. This undertaking required
the co-operation and endorsement of multiple stakeholders including our middleware solution designer
* I developed interface unit test strategies and conducted an extensive interface performance test
strategy which was reviewed and utilised by Siebel expert services. I was also responsible for
Siebel server tuning and administration
* I was responsible for online batch regression test phase of the project. Requiring extensive
testing of proposed migration of current project modifications into production environment. The role
required management/co-ordination of infrastructure, mainframe, middleware and regression test teams
* Team Lead of the project's online interface components. Responsible for management of individual
and team members detail design, build, unit test, integration test, support, defect management and
implementation of interfaces
* I instigated, developed and implemented an approved interface design methodology for current and
future project requirements. During this time I also developed a XML data standard designed to
streamline the transfer of data between front-end and middleware clients. This undertaking required
the co-operation and endorsement of multiple stakeholders including our middleware solution designer
* I developed interface unit test strategies and conducted an extensive interface performance test
strategy which was reviewed and utilised by Siebel expert services. I was also responsible for
Siebel server tuning and administration
* I was responsible for online batch regression test phase of the project. Requiring extensive
testing of proposed migration of current project modifications into production environment. The role
required management/co-ordination of infrastructure, mainframe, middleware and regression test teams
06/2002
-
01/2004
Programmer/Mentor
National Australia Bank
Responsibilities
* Engaged in major conversion project utilising Siebel front-end for data collaborated from multiple
host systems. I was responsible for component design, documentation, build, test and implementation
of new EAI architecture which provides a communication channel between Siebel and mainframe systems
in which I played pivotal role in designing the XSLT component of the architecture
* During this time I was also part of a small dynamic team responsible for testing performance and
scalability of the EAI architecture. This phase required co-ordination of multiple team resources
including test, infrastructure, middleware and mainframe
* During the project I was also a mentor to the junior members of the team, providing guidance and
enhancing members technical skill sets
* My expertise was required to fix serious production problems introduced by a Siebel point release.
I received an award for both analysing and resolving the problems quickly, which allowed an
emergency patch to be released promptly
* Engaged in major conversion project utilising Siebel front-end for data collaborated from multiple
host systems. I was responsible for component design, documentation, build, test and implementation
of new EAI architecture which provides a communication channel between Siebel and mainframe systems
in which I played pivotal role in designing the XSLT component of the architecture
* During this time I was also part of a small dynamic team responsible for testing performance and
scalability of the EAI architecture. This phase required co-ordination of multiple team resources
including test, infrastructure, middleware and mainframe
* During the project I was also a mentor to the junior members of the team, providing guidance and
enhancing members technical skill sets
* My expertise was required to fix serious production problems introduced by a Siebel point release.
I received an award for both analysing and resolving the problems quickly, which allowed an
emergency patch to be released promptly
02/2002
-
06/2002
Graduate Programmer
National Australia Bank
Responsibilities
* Due to my experience in XML and XSLT technologies, I used initiative to propose a XML/XSLT
solution to the projects report printing requirements. The solution was adopted therefore I was
responsible for design, test and implementation of the XSLT reports. This task required
co-ordination of the Siebel configuration team together with direct accountability and interaction
with business owners
* During this time I also worked on the fix teams on a point release for a Consumer Lending project.
This involved liaising closely with and supporting the test team. After this project I was formally
acknowledged for providing exceptional service
* Due to my experience in XML and XSLT technologies, I used initiative to propose a XML/XSLT
solution to the projects report printing requirements. The solution was adopted therefore I was
responsible for design, test and implementation of the XSLT reports. This task required
co-ordination of the Siebel configuration team together with direct accountability and interaction
with business owners
* During this time I also worked on the fix teams on a point release for a Consumer Lending project.
This involved liaising closely with and supporting the test team. After this project I was formally
acknowledged for providing exceptional service
02/1999
-
01/2002
Consultant
IBM CCMC
Local Availability
Only available for remote work
