CRM MANAGER

An innovative and commercially focused CRM and Marketing professional with a proven history of delivering transformational processes across a variety of sectors. Strong track record of implementing Martech and CRM solutions, managing tender processes and bringing products to market. Functioning at global level and engaging with clients and stakeholder to Senior Board and C-Level, I have a proven history of identifying customer requirements and delivering solutions to reflect their strategic business needs. An excellent communicator, I collaborate closely with cross functional teams to enhance and optimise the customer experience and possess a demonstrable history of setting up departments from scratch and leading teams across multiple locations and time zones.
CIM qualified with experience working with Exact Target, Oracle Marketing Cloud - Responsys, Pure360, Ad words and Google Analytics.