Global Information Security Expert specializing in Cybersecurity, IT Systems, Networks, Cloud

Responsible for high-profile projects and solutions across different industry verticals involving advanced Networking and Information Security.
Responsible for building, managing, training, and growing the Network & Security Engineering Team.
Designed and managed Networking, IT & Information Security large projects for Telco/SP, Enterprises, and Public Sector, including:
- Core Routing & Switching solutions
- Network Security solutions (NGFW, NGIPS, Email/Web, SIEM, Application/WebApp Security)
- Network Access Control (NAC) and Network Policy Management & Orchestration
- WAN, SD-WAN & VPN solutions
- Data Center Networking & Converged Infrastructure (FCoE, FCIP, 1G/10G/40G/100G networks)
- VDI and Application Virtualization
- Load Balancer / Application Delivery Controller
- WLAN, BYOD & MDM Solutions
- Law Enforcement solutions including video surveillance (fixed & mobile) and analytics
- VoIP and UC&C solutions
- Access & Aggregation Networks (Ethernet, xDSL, FTTx, Docsis, Wireless, 3G/4G)
- Triple Play Solutions
* Approval of technical and commercial proposals
* Company resource management to meet the needs of the project
* Coordination with suppliers and integration of different technologies

Manage the networking and security portfolio and business development with leading technology vendors.
* Business Plan fulfillment
* Configuration & Pricing
* Orders, Stock & Service Delivery
Main covered brands included CISCO, Aruba HPE Networking, Barracuda Networks, Tipping Point, IBM Security, CITRIX, McAfee, Symantec, ZyXEL ...etc

Manage the Telco & SP accounts, leads, and projects by analyzing the market trends and fulfilling this vertical’s evolving needs
* Lead all projects with Telco/SP customers during the complete sales process (from pre-sales to sales and post-sales stages).
* Preparation and approval of Commercial and Technical proposals.
* Coordination of delivery, integration, and support for all IT Products/Services needed by Telco/SP operators.

Architect, improve, and maintain the Service Provider's national network backbone and services according to the business strategy. Manage the IP Network Engineers and Operator’s team. Responsible for leading the network technology transformation project for the entire ISP infrastructure and business/subscriber services to a full IP-MPLS modern NG network (a multi-year/multi-million strategic project). Responsible for managing & leading all the network and network security projects and coordinating with other units & managers to achieve the business goals.

Network administration for core, data center, upstream provider routing, aggregation & access network (integration, maintenance & development), where some of the most important tasks include:
* Design & implementation of polices for Security & QoS.
* Design & implementation of full redundancy in core, data center, aggregation nodes & upstream providers.
* Migration of the core & aggregation Network from Ethernet Switched Network to IP/MPLS based on Cisco technology.
* Full design/implementation in production of Multi-protocol & Multiple-Gbit throughput capable Core Routing platform based on Open Protocols & Unix/Linux Platform in x86 hardware.
* Complete maintenance of RIPE NCC account and periodic update of all DB Objects confirm all the standards & updates of RIPE NCC.

Administration of Systems for network security, backup, performance & monitoring (integration, maintenance & development).
Most important tasks include implementation of Linux Based independent systems (Open SuSE & CentoOS) for:
* Network Secure Authentication & User Management (Radius, Tacacs+).
* Automatic Scheduled Backup of all network equipment (MySQL, PERL, PHP, NETSNMP, SFTP, TFTP, Cron).
* Logging/Analyzing/Audit server for all network equipment and operations (MySQL, PERL, PHP, SYSLOG, RSYSLOG, SNMPTRAP, NetFlow, sFlow).

Lead and manage the technical support team of the service provider, coordinate with other business and technical teams/units, and cross-manage operations. Responsible for 24/7 operations planning, management, service quality, and customer satisfaction results that would be measured and analyzed directly with C-exec, technical, and sales management.
* Training new technical support engineers.
* Organize and manage People Operations in an efficient way.
* Create and implement new workflows and solutions for troubleshooting and resolving service problems.
* Documentation and periodic reporting of technical support team performance and customer satisfaction measurements sent directly to the CEO, COO, CTO, and Director of Sales and Marketing.
* Managing technical operations and resources for support in ISP edge network including CE routers, Metro Switches, xDSL, FTTx, and Wireless - including 24/7 end-to-end ISP network and services monitoring.
* Managing technical operations and resource expansion of the ISP customer base and infrastructure (in coordination with other units).
* Managing technical operations and resources for business CPE devices such as Routers, Firewalls, Access Points, VoIP Gateways... etc.

* Technical support for residential & business customers.
* Troubleshooting and resolving service problems for xDSL, FTTx and Wireless network access.
* Configuration, provisioning and troubleshooting of CPE devices such xDSL modems, Routers, Firewalls, Access Points, VoIP Gateways.
* Configuration and troubleshooting of ISP network access devices such as IP-DSLAM, MSAN (ZyXEL), Switches (Cisco, H3C-Huawei, HP, Dell) and Routers (Cisco, H3C-Huawei)