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Profileimage by Frank Sattler IT Interims Manager | IT Project Manager | Senior Scrum Master from OEstringen

Frank Sattler

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Last update: 28.07.2024

IT Interims Manager | IT Project Manager | Senior Scrum Master

Company: MARCONIS UG (haftungsbeschränkt) & Co. KG
Graduation: Diplombetriebswirt (FH)
Hourly-/Daily rates: show
Languages: German (Native or Bilingual) | English (Full Professional) | French (Limited professional) | Dutch (Elementary)

Keywords

Attachments

Frank Sattler-ScrumAlliance_CSPSM_Certificate.pdf
Frank Sattler-ScrumAlliance_ADVCSM_Certificate.pdf
Frank Sattler-ScrumAlliance_CSM_Certificate.pdf
Frank Sattler-ScrumAlliance_CSPO_Certificate.pdf
MARCONIS-Project-Portfolio-Frank-Sattler-2023-04_140423.pdf
MARCONIS-Frank-Sattler-Agile-Coaching-Scrum-Master-Mandates-English-2023-04_140423.pdf
signavio1-RecordOfAchievement_140823.pdf

Skills

References:
Please note: you can find my references on freelance.de only (as I have started there building my profile): https://www.freelance.de/Freiberufler/FS_IT_Interim_Projects

Please note: currently, I am fully booked until end of September 2023.

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"Problem Solver | Getting things done attitude" - People first.

You need an Interim Team Lead / Interim IT Manager, a Project Manager or someone with "Agile" competences? You need spot consulting for projects in critical conditions? Let's talk.

IT Interims Management:
  • Temporary team lead for 2 teams & co-lead for entire IT department (+60 staff)
  • Strategy & budget (€ 25 Mio.)
  • IT Security
  • IT PMO across all levels: IT internal, Apleona internal, Apleona customers
  • Vendor & contract management
  • Staff selection end2end
  • Successful escalation management
IT Project Management:
  • DevOps | End2End across the entire project lifecycle:
    Business analysis | Requirements Engineering | Development | Testing | Data Migration | Training | Rollout | Hypercare | Change Advisory Boards | Communities of practice
  • Teams from 5 – 80 staff
  • Multi-Stakeholder management incl. c-level
    Objectives & expectation management | Risk management
  • Classic (waterfall) | Agile: SCRUM, KANBAN, hybrid
    International teams | English as default
  • CRM:Salesforce, Veeva, MS Dynamics 365 Sales
  • Marketing: MS Dynamics 365 Marketing
  • eCommerce:Shopgate & custom solutions (Braintags)
  • Business Intelligence: Qlik, MS PowerBI
Marketing Interims Management:
  • Leadership | Management: Team lead for 4 staff
    Planning | budgeting | tactics | execution
Marketing Project Management:
  • Data driven marketing | Marketing automation |
    Customer journeys | Campaign management
    Lead management | Content strategy & Asset creation
    Sales alignment | Social selling | Solution selling
    Reference customer management
Industry Experience:
  • Utilities | Automotive | Software | Pharma | Life Sciences | Corporate Real Estate Management | Staffing
IT / Software
  • MS Office 2019 / 365: WORD, EXCEL, PPT, Outlook;
  • SAP ERP, SAP CRM, MS Dynamics 365 Sales & Marketing, Salesforce, Veeva CRM (incl. app), JIRA, Confluence, Azure DevOps, Wrike, Mural, Miro, VersionOne
  • HP ALM
  • iOS, Android, Security Software, Windows 7, 8.1, 10
  • Collaboration Tools: MS Teams, Zoom, GoToMeeting, WebEx, Slack
  • IT Security

Project history

02/2023 - Present
Multi-Projektmanager: SAP IS-U, Amazon Connect, SAP Signavio, UniBLZ, Executive Coaching
Auf Anfrage (Energy, water and environment, 1000-5000 employees)
Seit 28.2.23 bin ich als Multi-Projektmanager, Executive Coach und Senior Scrum Master für ein Regional-EVU tätig.

- Neu-Strukturierung Anwendungssupport SAP IS-U
- SAP Signavio Pilot Projekt
- Einführung eines Anwendungssupport-Teams: Prozessdesign, IT-Security, Organisationsdesign, Dokumentation, Team-Lead (aktuell 5 FTEs)
- Projektleitung Amazon Connect (Call Center Lösung)
- Coach für zwei Manager und einen Product Owner

Aktuell ist mein Mandat Einsatz bis 30.09.23 geplant. Der Kunde hat jedoch bereits zweimal verlängert und Interesse an einer weiteren Zusammenarbeit zum Ausdruck gebracht.
12/2014 - Present
Managing Director: MARCONIS UG & Co. KG & Agiligence GmbH
MARCONIS UG & Co. KG | Agiligence GmbH (Internet and Information Technology, < 10 employees)
In 2014, I have established my first company: MARCONIS UG & Co. KG
Focus topics: IT Project Management & Agile Project Management
MARCONIS is part of a network of boutique consultancies and agencies.

In 2021, I have established my second company together with Felicitas Piegsda, a former McKinsey Consultant:Agiligence GmbH.
Focus topics: IT solutions for sales, marketing and service based on Salesforce and MS Dynamics.
Agiligence operates as well as part of a consultancies network.
09/2021 - 04/2022
Interims Manager DevOps & Analytics
Apleona GmbH (Architecture and civil engineering, >10.000 employees)
  • Manager for two teams: full responsbility including hiring of new staff, salaries, et al
  • executive communications, international stakeholder management
  • strategy, budget, HR, delivery; escalation management
  • vendor & contract management, project auditing, stakeholder & risk management
  • MS Azure, MS Azure Synapse, MS PowerBI, ServiceNow
07/2021 - 10/2021
Program Lead IQVIA CRM
Merz Pharma (Pharmaceuticals and medical technology, 1000-5000 employees)
Mandate:
- replacement of Veeva CRM by IQVIA CRM (Salesforce core with pharma specific features & porcesses
- 10 countries around the world in 9 months.

I have reported to the global project owner. The goals of this project have unrealistic right from the beginning. Strategic errors led to my decision not to proceed with this project.
Side note: the project went as I projected: not accomplished as planned.
06/2020 - 07/2021
CRM Project Manager | Interims Marketing Manager
FORCAM GmbH (Internet and Information Technology, 50-250 employees)
Two different mandates:
1. IT Project Management: re-implementation of a failed CRM implementation based on MS Dynamics 365 Sales (CRM) and MS Dynamics 365 Marketing
Countries: GER, FRA, UK, CHINA, US
- Business Requirements Engineering: several requirement definitions workshops
- Hybrid Project Management: two weeks requirements gathering and alignment, two weeks implementation incl. validation and sign-off.
- Selection of technical implementation partner
- testing
- training
- roll-out
- hypercare
- stakeholder management

Marketing Management:
- coaching of 6 marketers in GER, US, CHIN and UK
- introduction of reference customer management
- software analyst relations management
- KANBAN for team management
12/2017 - 03/2020
Scrum Master | Agile Coach | Consultant
SEAT Germany (Automotive and vehicle construction, 250-500 employees)
I have build, led and grown the agile pilot project at SEAT Germany:
implementation of an encompassing Salesforce platform for sales, service and marketing.
- from initially 5 to +40 staff within 2 yrs
- In charge of establishing agile principles
- establishing agile events: sprints, dailies, refinements, reviews, plannings
- Executive alignment
- Impediment identification, root cause analysis, definition of counter-activities, implementation, inspection & adaption
- Coaching of Chief Product Owner: backlog management, user story creation, validation, etc.
- Coaching of Dev Team members
- Coaching of Business Analysts
Project tools: Slack, JIRA, Confluence, MS Teams
01/2017 - 09/2017
Project Manager Database Migration Oracle
Merck, Sharp & Dome (Pharmaceuticals and medical technology, >10.000 employees)
I was asked to review an Oracle Database Migration Project:
- the external junior project manager in charge had major problems
- review, coach and take project adjustment measures
- IT project management, migration, integration, vendor & stakeholder
management, process review, data migration, partnership assessment,

Other major responsibilities included - due to my competences and problem solving attitude - the following topics:
- Cooperation GEHE Pharma
- Veeva evaluation
- Disaster & Recovery management
12/2015 - 12/2016
IT Project Manager Legal Carve Out
GlaxoSmithKline (Pharmaceuticals and medical technology, >10.000 employees)
GSK & Novartis carved out back in 2016 their consumer good units into a joint new company; this required as well to separate all kinds of data and system.

My responsbility was to take care of the customer care solution (Veeva CRM - based on Salesforce) and BI (QlikTech and SAP) for Germany and Switzerland.

I was part of a European Management Team. Very ambitious project plan with a "must meet project deadline".

* Veeva CRM | SAP | Qlik | Extensive stakeholder management
* Validation of local requirements for sales & marketing for GER & CH
* Testing & bug-fixing
* Risk Assessment Business Continuity
* Business Cutover, rollout management, training | eLearning,
HyperCare, Change Request Management
07/2015 - 12/2015
Scrum Master & Agile Coach
Adecco (Other, >10.000 employees)
Scrum Master for initially two teams in one of the largest ERP projects in 2015 worldwide: global project with teams in the US, France, India and Germany

Project in Lyon, France, with mostly 5 days per week onsite presence.

In the course of the project, I have quickly taken over all 5 teams of the middleware group with about 80 developers in total; team members around the world. Intercultural competences were crucial.

- Enablement, empowerment & coaching of 5 new Scrum Masters
- Agile ceremonies
- Development of Defitinition of Ready and Definition of Done
- Reporting in Version1
- Executive Team and stakeholder management
- Test management
- Impediment handling
02/2015 - 07/2015
IT Project Manager eCommerce
Celesio | McKesson (Pharmaceuticals and medical technology, >10.000 employees)
IT Project Management for the webshop of www.lloydspharmacie.ie:
- front-end, backend, mobile
- responsive version
- Solution validation, testing, roll-out
- Stakeholder & vendor management

Solutions: braintags, shopware, google analytics, mobile payment solutions, testbirds for testing.

Certifications

Drive SAP S/4 HANA Transformations with SAP Signavio Solutions
SAP
2023
Certified Scrum Professional - Scrum Master
Scrum Alliance
2020
Certified Scrum Product Owner
Scrum Alliance
2019
Advanced Certified Scrum Master
Scrum Alliance
2018
Certified Scrum Master
Scrum Alliance
2015

Local Availability

Open to travel worldwide
1. Reisebereitschaft: ja - international
2. Verfügbarkeit: 100% - ab dem 22.11.2022
3. Bevorzugtes Modell: je nach Entfernung vom Projektort.
   4 Tage onsite , 1 Tag remote
   5 Tage onsite bei Entfernungen bis 45 Minuten Fahrzeit pro Richtung ohne Übernachtung, darüber mit Übernachtung vor Ort.

Other

Unternehmenshaftpflicht bis € 3 Mio vorhanden.
Eigene Hardware
Großes Netzwerk mit Experten aus den unterschiedlichsten Bereichen: ex CIOs, top Projektmanager:Innen, Entwickler, PMOs
Profileimage by Frank Sattler IT Interims Manager | IT Project Manager | Senior Scrum Master from OEstringen IT Interims Manager | IT Project Manager | Senior Scrum Master
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