Merve Silahci

available

Last update: 03.06.2024

Digital Transformation | Customer Experience | Marketing | Strategic Project Manager

Graduation: Diploma Program Business and Marketing (UC Berkeley), B.Sc. Industrial Engineering (Istanbul Ticaret University)

Hourly-/Daily rates: show

Languages: German (Limited professional) | English (Full Professional) | French (Full Professional) | Turkish (Native or Bilingual)

Keywords

Project Manager Project Management Digital Transformation Customer Experience CX Strategy Marketing Customer Journey NPS Customer Insights Customer Loyalty Customer Relationship Customer Orientation Customer Care Center Customer Satisfaction Stakeholder management Consultant

Attachments

Merve-Silahci-CV-Freelance_030624.pdf

Skills

Dynamic professional with over eight years of experience in strategic project management and digital transformation, dedicated to driving innovation and optimizing customer experience through digital solutions. Demonstrated proficiency in leveraging diverse data sources to guide impactful decision-making and enhance operational efficiencies. Proven capability in leading global and cross-functional initiatives, promoting continuous improvement and strengthening stakeholder relations.

Local Availability

Open to travel worldwide

exali seal of extended third party liability for consulting representatives

The original exali seal of third party liability for consulting representatives ensures that the person or company concerned has concluded an actually valid third party liability for consulting representatives.

Covered from 30.08.2021 until 01.09.2025

Check the freelancer's Exali insurance profile (insured activities, scope, etc.) »