06/16/2026 updated
100 % available
IT Support Manager | Microsoft Azure | Office 365 | Active Directory
Ahmedabad, USA
Only remote
Master of Science IT-IMS, Gujarat University (2015)About me
IT Support Manager | 14+ yrs in M365, Azure & Active Directory. Expert in Office 365, Exchange, Teams, SharePoint, Intune, Windows Server, VMware/Hyper-V, RDS, Fortinet & ISO 27001. MS & Linux Certified (Distinction). MSc IT. Open to remote IT consulting, migrations & infrastructure.
Active DirectoryAd ManagementActive Directory Federation ServicesIBM Tivoli Storage ManagerMicrosoft App-VMicrosoft AzureMicrosoft Online ServicesConfiguration ManagementMicrosoft Management ConsoleMicrosoft Content Management ServersCPanelMicrosoft Desktop Optimization PackEmail ManagementMicrosoft Exchange ServerMicrosoft Forefront Identity Manager
Microsoft Azure & Cloud Administration
Extensive experience managing Microsoft Azure Portal, Office 365 Admin Center including Exchange, Teams, SharePoint, and Intune. Proficiency in Azure/Office365/AD Migrations and managing Azure Servers.
Active Directory & Windows Server Management
Deep expertise in managing Active Directory, configuring and maintaining Windows Servers 2012, 2016, and 2019, as well as handling DNS/DHCP, ADFS, and related server infrastructure.
IT Security & Compliance
Hands-on experience implementing ISO 27001 and SOC 2 audit documents and related policies, managing SSL certificates, configuring firewalls (Fortinet), and working with antivirus and antispam solutions.
Virtualization (VMware & Hyper-V)
Practical experience working with Hyper-V and VMware for server virtualization and infrastructure management.
Backup & Recovery Solutions
Implementation and scheduling of backup solutions including SyncBackSE, Veeam Backup, and Symantec Backup Tool to ensure data integrity and business continuity.
File & Web Server Administration
Configuration and management of File Servers, Web Servers, FTP Servers, IIS, Apache Server, and MSSQL/Web Server across Linux and Windows environments.
Network Monitoring (Nagios/Checkmk)
Experience using Nagios and Checkmk for server and network monitoring, raising tickets for critical alerts and ensuring system availability.
Domain & Hosting Panel Management
Configuration and management of WHM/cPanel, Plesk Panel, and Domain Panels for hosting and domain administration.
Email Services & Third-Party Application Configuration
Configuration of third-party email services such as SMTP2GO and EmailTopia, as well as Barracuda Antispam for email security.
Extensive experience managing Microsoft Azure Portal, Office 365 Admin Center including Exchange, Teams, SharePoint, and Intune. Proficiency in Azure/Office365/AD Migrations and managing Azure Servers.
Active Directory & Windows Server Management
Deep expertise in managing Active Directory, configuring and maintaining Windows Servers 2012, 2016, and 2019, as well as handling DNS/DHCP, ADFS, and related server infrastructure.
IT Security & Compliance
Hands-on experience implementing ISO 27001 and SOC 2 audit documents and related policies, managing SSL certificates, configuring firewalls (Fortinet), and working with antivirus and antispam solutions.
Virtualization (VMware & Hyper-V)
Practical experience working with Hyper-V and VMware for server virtualization and infrastructure management.
Backup & Recovery Solutions
Implementation and scheduling of backup solutions including SyncBackSE, Veeam Backup, and Symantec Backup Tool to ensure data integrity and business continuity.
File & Web Server Administration
Configuration and management of File Servers, Web Servers, FTP Servers, IIS, Apache Server, and MSSQL/Web Server across Linux and Windows environments.
Network Monitoring (Nagios/Checkmk)
Experience using Nagios and Checkmk for server and network monitoring, raising tickets for critical alerts and ensuring system availability.
Domain & Hosting Panel Management
Configuration and management of WHM/cPanel, Plesk Panel, and Domain Panels for hosting and domain administration.
Email Services & Third-Party Application Configuration
Configuration of third-party email services such as SMTP2GO and EmailTopia, as well as Barracuda Antispam for email security.
Languages
EnglishFluent
Project history
Managing Endpoint Central and service desk, Fortinet Firewall and NAS Storage, Office 365 Admin Center and related services (Teams, SharePoint). Implementing ISO 27001 and SOC 2 audit documents and related policy. Onboarding client technical functionality for employees and managing IT Team while working on escalated tickets.
Managing Azure Portal, Office 365 Admin Center (Azure AD, Exchange, Teams, SharePoint, Intune), and ATP. Configured RDS Environment with MFA, managed RDP servers, AD, File Server, SQL Server, Web Server, FTP Server, and QuickBooks Server. Migrated AD, Office365 Users and Azure Servers. Building, configuring, patching, upgrading, and troubleshooting servers and applications. Implemented backup solutions via SyncBackSE, Veeam, and Symantec. Configured third-party email services and managed inventory portal, antivirus console, SSL certificates, domains, and application subscriptions.
Configured WHM/cPanel, Website Panel, and Plesk Panel. Managed hosting panel, worked on Hyper-V and VMware. Migrated Exchange Server 2003/2007 to Office365. Configured Apache Server, MSSQL/Web Server. Performed server administration, configuration, hardening, audit, and maintenance for Linux and Windows Servers. Managed SSL certificates on APACHE, Windows Servers, Exchange Server, and WHM/cPanel. Installed printers and software via Group Policy. Configured Barracuda Antispam and worked on CentOS 6.6 and CentOS 6.7.