Service Delivery Manager, Project Manager
l'IRE
Keywords
SAP HANA
Release Management
SAP Project Management
Business Software
Software as a Service
Decision Support Systems
Digital Signature
Vim (Text Editor)
SAP Applications
SAP BI Accelerator
Skills
Business Applications, decision support, digital signature, IT projects, Kofax, Kyriba, Outlook, Release Manager, Release Management, SAP, SAP BI, SAP CRM, SAP S/4 Hana, Hana, SAP S4 / Hana, implementation of SAP, BW, SAP Project Manager, SAP systems, SAP portal, version management, SaaS, VIM
Project history
07/2023
-
06/2024
Following the implementation of a new SAP S/4 Hana system, provision of expertise
and implementation of strategies, procedures, and various follow-up management
tools: testing, incident management, changes, and problems, change management,
version management...
Project manager for the upgrade S/4 HANA 2020 * S/4 HANA 2023
and implementation of strategies, procedures, and various follow-up management
tools: testing, incident management, changes, and problems, change management,
version management...
Project manager for the upgrade S/4 HANA 2020 * S/4 HANA 2023
01/2023
-
06/2023
Change Manager
Expleo
As part of the Unit4 ERP implementation, analysis the weaknesses of the first
installations in Romania and France. Established procedures and tools to improve
user and management acceptance for France and other countries in future
deployments.
installations in Romania and France. Established procedures and tools to improve
user and management acceptance for France and other countries in future
deployments.
02/2022
-
12/2022
SAP Project Manager
Equans
Within the framework of the migration of Engie's technical activities to Equans,
implementation of the processes and tools necessary for an autonomous mode of
operation: migration to SAP of non-SAP companies and migration of the SAP system
to RISE (Hana). Typical project management activities.
implementation of the processes and tools necessary for an autonomous mode of
operation: migration to SAP of non-SAP companies and migration of the SAP system
to RISE (Hana). Typical project management activities.
07/2020
-
01/2022
IT Project Manager
Sibelga
Within the IT department, management of various IT projects (replacement of
external applications by SAP + Fiori solutions, migrations to S/4-Hana, new badges
management application, new facility management application, new intranet site in
Azure, digital meeting rooms, digital signature....). Typical project management
activities: Planning, Budgeting, Resources management, Financial follow-up, Quality
management, Risk Management, Release Management, Change Management, Data
Migrations, Testing, Reporting, Suppliers Management...
external applications by SAP + Fiori solutions, migrations to S/4-Hana, new badges
management application, new facility management application, new intranet site in
Azure, digital meeting rooms, digital signature....). Typical project management
activities: Planning, Budgeting, Resources management, Financial follow-up, Quality
management, Risk Management, Release Management, Change Management, Data
Migrations, Testing, Reporting, Suppliers Management...
02/2020
-
04/2020
Interim Business Applications Project Manager
Tessenderlo
Within the ICT department, management of all application projects regardless of
technology (SAP ECC6 (FI-CO-SD-MM-PM-PP-PS-WM), SAP CRM, SAP BI, SAP-VIM,
SAP-Business one, Totvs, Kofax, Incovar (Incotec), Alicia (SD Worx), Kyriba...). Typical
project management activities: Planning, Budgeting, Resources management,
Financial follow-up, Quality management, Risk Management, Release Management,
Change Management, Data Migrations, Testing, Reporting, Editors management...
technology (SAP ECC6 (FI-CO-SD-MM-PM-PP-PS-WM), SAP CRM, SAP BI, SAP-VIM,
SAP-Business one, Totvs, Kofax, Incovar (Incotec), Alicia (SD Worx), Kyriba...). Typical
project management activities: Planning, Budgeting, Resources management,
Financial follow-up, Quality management, Risk Management, Release Management,
Change Management, Data Migrations, Testing, Reporting, Editors management...
02/2019
-
01/2020
Project Manager
RTBF
In charge of preparing for the implementation of new planning processes via a new
tool and a modification of the existing SAP S4 / Hana system. In collaboration with the
various departments concerned (IT, Business, Public Procurement ...), typical
coordination activities for the selection of a new package through a public tender
process: needs analysis, production of specifications, pre-selection of tenderers
authorised to submit an offer, analysis and evaluation of offers, negotiations, final
decision support, drafting of the reasoned award decision.
tool and a modification of the existing SAP S4 / Hana system. In collaboration with the
various departments concerned (IT, Business, Public Procurement ...), typical
coordination activities for the selection of a new package through a public tender
process: needs analysis, production of specifications, pre-selection of tenderers
authorised to submit an offer, analysis and evaluation of offers, negotiations, final
decision support, drafting of the reasoned award decision.
05/2018
-
01/2019
SAP Project Manager
ORES
In charge of the Management Tools Review project (already in the realization phase)
in the frame of the 2015-2020 strategic plan. Typical project management activities:
Planning, Resources management, Financial follow-up, Quality management, Risk
Management, Release Management, Change Management, Migration, Testing,
Reporting, Coordination with other projects... This project aims to put in place tools
and a global management system that will enable the ORES Management Committee
and the managers to better manage the company on a provisional basis.
in the frame of the 2015-2020 strategic plan. Typical project management activities:
Planning, Resources management, Financial follow-up, Quality management, Risk
Management, Release Management, Change Management, Migration, Testing,
Reporting, Coordination with other projects... This project aims to put in place tools
and a global management system that will enable the ORES Management Committee
and the managers to better manage the company on a provisional basis.
08/2015
-
04/2018
SAP Program/Project Manager
Centre Hospitalier Universitaire de; Centre Hospitalier Régional de la Citadelle (CHR)
Typical program/project management activities: Scoping, Planning, Resources
management, Financial follow-up, Quality management, Risk Management, Release
Management, Change Management, Migration, Testing, Reporting to the Steering
Committee, Coordination with other projects.... Around 9000 HC impacted.
Implementation of the Xperthis ERP4HC solution (Preconfigured SAP system +
additional program specifically written for the management of hospitals). This
solution is already running in 48 other hospitals (47 in Flanders, 1 in Brussels). SaaS
mode, SAP-ECC6 HANA platform (first implementation with HANA in Wallonia).
Project Team of 150 part-time users. 1100 end users (900 occasional: reporting or
purchasing requisitions). Project value: 7 million €.
management, Financial follow-up, Quality management, Risk Management, Release
Management, Change Management, Migration, Testing, Reporting to the Steering
Committee, Coordination with other projects.... Around 9000 HC impacted.
Implementation of the Xperthis ERP4HC solution (Preconfigured SAP system +
additional program specifically written for the management of hospitals). This
solution is already running in 48 other hospitals (47 in Flanders, 1 in Brussels). SaaS
mode, SAP-ECC6 HANA platform (first implementation with HANA in Wallonia).
Project Team of 150 part-time users. 1100 end users (900 occasional: reporting or
purchasing requisitions). Project value: 7 million €.
08/2007
-
08/2015
Director in charge of the ERP Competence Centre
Capgemini
Managing a team of 50+ experienced consultants in various ERP's. Involved in presales,
answers to RFI, RFQ, RFP, offers writing, staffing (internal and external),
financial plans, presentations to customers, program/project management (Prince2),
service management (ITIL), delivery management, change management. T/O: 10
million €.
answers to RFI, RFQ, RFP, offers writing, staffing (internal and external),
financial plans, presentations to customers, program/project management (Prince2),
service management (ITIL), delivery management, change management. T/O: 10
million €.
02/2006
-
07/2007
Interim SAP Service Delivery Manager, SAP Project Manager, Project Manager for miscellaneous projects
Electrabel (now Engie)
line) for the Brussels system (Gas and Electricity network). Release Management,
Incident Management and Change Request Management. Budget responsibility.
Team of 10 business analysts, including 4 team leaders.
SAP Project Manager (40%). Within the framework of the deregulated market for Gas
and Electricity in Belgium, management of several SAP projects to ensure a smooth
migration of SAP systems operated by Electrabel to Sibelga: reorganization of current
systems and move to a Sibelga platform.
Project Manager «Solution Manager» (20%). Implementation of Solution Manager
and Solution Manager Diagnostics 4.0 at Electrabel. The Clock Methodology. Team
of 20 part-time people.
Project Manager for miscellaneous projects (20%). Coordination of small IT projects
(Access, SuperOffice, Outlook, ...).
Incident Management and Change Request Management. Budget responsibility.
Team of 10 business analysts, including 4 team leaders.
SAP Project Manager (40%). Within the framework of the deregulated market for Gas
and Electricity in Belgium, management of several SAP projects to ensure a smooth
migration of SAP systems operated by Electrabel to Sibelga: reorganization of current
systems and move to a Sibelga platform.
Project Manager «Solution Manager» (20%). Implementation of Solution Manager
and Solution Manager Diagnostics 4.0 at Electrabel. The Clock Methodology. Team
of 20 part-time people.
Project Manager for miscellaneous projects (20%). Coordination of small IT projects
(Access, SuperOffice, Outlook, ...).
10/2005
-
01/2006
Interim SAP Project Manager
Sibelga
In charge of the preparation phase of a large SAP project waiting for a trained and
experienced Project Manager.
experienced Project Manager.
09/2004
-
01/2005
Interim Manager Application Competence Centre
SWIFT
Responsible for all internal systems (SAP, intranet applications like catering or
purchasing, treasury, HR tools, interfaces, etc.): 1st, 2nd and 3rd line for all those
internal applications. Directly involved in all security and IT audits. In the meantime,
delivery of several SAP projects: front-end purchasing integrated into SAP, Export
Compliance Control, Invoice Scanning, SAP portal deployment, HR tools
improvements, etc. Responsible for 20 internal employees, including 4 Project
Managers and 10 external FTE from several consulting companies. Expert in providing
quality assurance and proactively monitoring and managing risks. Reporting directly
to the CFO.
purchasing, treasury, HR tools, interfaces, etc.): 1st, 2nd and 3rd line for all those
internal applications. Directly involved in all security and IT audits. In the meantime,
delivery of several SAP projects: front-end purchasing integrated into SAP, Export
Compliance Control, Invoice Scanning, SAP portal deployment, HR tools
improvements, etc. Responsible for 20 internal employees, including 4 Project
Managers and 10 external FTE from several consulting companies. Expert in providing
quality assurance and proactively monitoring and managing risks. Reporting directly
to the CFO.
05/2002
-
05/2004
Director of the SAP Competence Centre
Janssen Pharmaceutica N.V.
Responsible for teams implementing all SAP projects (end-to-end including reengineering
until post-project follow-up), maintaining existing SAP systems (roll-out,
upgrades, patches, fixes, corporate requests/interfaces, release...) and providing SAP
ad-hoc consultancy in 16 European countries (25 companies-1600 users) at
competitive prices in relation to the market. Modules fully covered FI (AP/AR/GL/AA)-
CO-SD-MM-BW-SEM + Test and prototypes of new releases, modules, etc. Team: 25
people (3 central senior project managers, 7 central external functional and technical
consultants, 15 local internal business analysts). Full budget responsibilities (yearly
negotiation with affiliates, Top Management, external suppliers, hardware
manufacturers, hosting companies, software providers, consulting companies,
internal suppliers). Various presentations to the Johnson & Johnson SAP Community
of Practice (New-York), other J&J franchises, SAP Belgium user days...
until post-project follow-up), maintaining existing SAP systems (roll-out,
upgrades, patches, fixes, corporate requests/interfaces, release...) and providing SAP
ad-hoc consultancy in 16 European countries (25 companies-1600 users) at
competitive prices in relation to the market. Modules fully covered FI (AP/AR/GL/AA)-
CO-SD-MM-BW-SEM + Test and prototypes of new releases, modules, etc. Team: 25
people (3 central senior project managers, 7 central external functional and technical
consultants, 15 local internal business analysts). Full budget responsibilities (yearly
negotiation with affiliates, Top Management, external suppliers, hardware
manufacturers, hosting companies, software providers, consulting companies,
internal suppliers). Various presentations to the Johnson & Johnson SAP Community
of Practice (New-York), other J&J franchises, SAP Belgium user days...
11/1999
-
04/2002
International SAP Consultant, Team Leader
ExxonMobil
1 roll-out implementation (80 companies). Implementation and release upgrade.
PriceWaterhouseCoopers methodology (Toolset).
PriceWaterhouseCoopers methodology (Toolset).
06/1997
-
10/1999
International SAP Consultant, Integration manager
Grundfos; SAP France
1 full implementation (11 companies) from BPR to after-care with the worldwide
Danish Group. Implementation of CO modules in France, Denmark, The Netherlands,
Portugal, Spain, Germany, Italy, Switzerland, and Norway. Definition and application
of "Business Model" (Group rules). Deloitte & Touche methodology (Fast Track).
Trainer at SAP France (AC 610 course).
Danish Group. Implementation of CO modules in France, Denmark, The Netherlands,
Portugal, Spain, Germany, Italy, Switzerland, and Norway. Definition and application
of "Business Model" (Group rules). Deloitte & Touche methodology (Fast Track).
Trainer at SAP France (AC 610 course).
08/1995
-
05/1997
SAP Project Manager
Price Waterhouse Management Consulting (now PwC
1 full implementation of SAP-CO modules (8 companies) from As-is/To-be analysis to
after-care at Holderbank (nom Holcim) in Belgium and France, and 1 CO-PA project at
Exxon in the USA. Project Management. PW methodology (SMM). High-level courses
to key users. Trainer at SAP Belgium.
after-care at Holderbank (nom Holcim) in Belgium and France, and 1 CO-PA project at
Exxon in the USA. Project Management. PW methodology (SMM). High-level courses
to key users. Trainer at SAP Belgium.
02/1994
-
07/1995
International SAP Senior Consultant, Integration Manager
Bureau van Dijk (now SOA People)
Implementation of CO (R/3) and RK (R/2) modules in several companies (Procter and
Gamble , Total, Wang , Glaxo, Albemarle, Waters, Danone , Siemens, EVC, Sandoz)
mainly in Italy, Belgium and France. Planning, Training and Allocation of other CO
Consultants. 10 different projects and small interventions in 7 other companies: (Price
Waterhouse, Hercules, GIB, Coopers & Lybrand, Oxydrique, Solvay and Interbrew): Asis/To-be
analysis, Training, Implementation, Reporting, After-Care. Trainer at SAP
Belgium.
Gamble , Total, Wang , Glaxo, Albemarle, Waters, Danone , Siemens, EVC, Sandoz)
mainly in Italy, Belgium and France. Planning, Training and Allocation of other CO
Consultants. 10 different projects and small interventions in 7 other companies: (Price
Waterhouse, Hercules, GIB, Coopers & Lybrand, Oxydrique, Solvay and Interbrew): Asis/To-be
analysis, Training, Implementation, Reporting, After-Care. Trainer at SAP
Belgium.
02/1990
-
01/1994
Project Member, Internal Consultant, European Controller
Petrofina
Team Leader for implementation of SAP R/2 RF/RK modules in 6 European affiliates.
Responsible for European security and standards maintenance on a European level.
European co-ordination of new SAP developments. Consultant for other SAP projects
for the Petrofina Group (Refinery, Petrochemical Plants, Supply). Follow-up of
completed projects. Migration to the 5.0 release for the existing projects
(Management of the international team). 1 full implementation (6 companies) from
As-is/To-be analysis to after-care.
Responsible for European security and standards maintenance on a European level.
European co-ordination of new SAP developments. Consultant for other SAP projects
for the Petrofina Group (Refinery, Petrochemical Plants, Supply). Follow-up of
completed projects. Migration to the 5.0 release for the existing projects
(Management of the international team). 1 full implementation (6 companies) from
As-is/To-be analysis to after-care.
10/1986
-
01/1990
Internal Auditor, Controller
Fina Belgium
Creation and programming management tools reporting on AS. Organisation of
general accounting and cost accounting of a lubricant plant. Supervision of 3 services:
Management tools, accountancy of the plant and internal audit.
general accounting and cost accounting of a lubricant plant. Supervision of 3 services:
Management tools, accountancy of the plant and internal audit.
09/1985
-
09/1986
Business Analyst
Petrofina
Analysis accounts of affiliates (within the framework of financial statements
consolidation at the Group level).
consolidation at the Group level).
Certifications
Prince2
Kluwer
2010
Local Availability
Open to travel worldwide
