Data Entry Analyst
Intouch
Keywords
Editing
Data Entry
Research
Calendar Management
Servicio al Cliente
Attention To Detail
Skills
Data Entry, Email & Calendar Management, Basic Canva Editing, Research, Attention to Detail, Custmer Serovice, Proofreading.
Project history
07/2021
-
10/2022
Corrected data entry errors to prevent duplication or data
degradation.
Scanned documents and saved in database to keep records
of essential organizational information.
degradation.
Scanned documents and saved in database to keep records
of essential organizational information.
01/2020
-
11/2020
Email Support Representative
HKT Teleservices PH
Prompt email response to customers.
Document each customer's question or problem as well as
the resulting answer or solution.
Track customer's orders and inform them about the status.
Document each customer's question or problem as well as
the resulting answer or solution.
Track customer's orders and inform them about the status.
10/2019
-
12/2019
Customer Service Representative
Maintained customer satisfaction with forward-thinking
strategies focused on addressing customer needs and
resolving concerns.
Process refund and replacement.
strategies focused on addressing customer needs and
resolving concerns.
Process refund and replacement.
09/2017
-
09/2019
Customer Service Representative
The Results Companies
Responding promptly to customer inquiries.
Acknowledging and resolving customer complaints.
Perform basic troubleshooting.
Acknowledging and resolving customer complaints.
Perform basic troubleshooting.
Certifications
Local Availability
Only available in these countries:
Philippines
