Customer Service Representative, Email Support Representative, Data Entry Analyst

Corrected data entry errors to prevent duplication or data
degradation.
Scanned documents and saved in database to keep records
of essential organizational information.

Prompt email response to customers.
Document each customer's question or problem as well as
the resulting answer or solution.
Track customer's orders and inform them about the status.

Maintained customer satisfaction with forward-thinking
strategies focused on addressing customer needs and
resolving concerns.
Process refund and replacement.